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[EddieZ]

So, what your saying is because this USB port doesn't do everything you want, that which it does is meaningless?

I am so glad your not the one that brought up a wife!

So is his wife I guess 

There are plenty other N devices around that do have a USB port for drives. Being pragmatic, just get one of those. And By the way, more and more ADSL modems have usb 2.0 for attaching drives, so that is also an option for some people who really don't want to get an Ethernet NAS.

[Matteo]

  OR forget all that and change the boxing and documentation (which is really non existant with the product) on what the USB port is for (on the back of the box it mentions adding NAS (over ethernet i guess) but dont they all do that???)....   at least then people know what is going on, leaving it this way only encourages more people to come and moan about it here (im one of them) if the box had clearly stated what it was for I would have probably bought another product (dlink of course!) but a much less powerful one (I only got it for a wireless AP and i thought the USB was for adding storage....) 

 anyways, i still feel slighted on the whole deal, better representation up front would have at least let me know whats what....  still not happy....   

 and the 'they already explained it' doesnt cut it.... really, grow up and change the packaging and stop playing the bait and switch game....

[EddieZ]

I hope you don't buy more products based only on the box and text on it. 
We're discussing all this through the almighty internet, well known as an endless source of information. So I guess you might haven taken an effort to find out what you were buying. Or let a salesguy explain the technical details to you. If he doesn't do it right, blame the store and not the brand.

So yes, everybody's got a right to complain. But in this case you have been ignoring all other sources of information. Maybe they should forget about nice looking boxes and just print the manual on all sides...

[fgl30]

  OR forget all that and change the boxing and documentation (which is really non existant with the product) on what the USB port is for (on the back of the box it mentions adding NAS (over ethernet i guess) but dont they all do that???)....   at least then people know what is going on, leaving it this way only encourages more people to come and moan about it here (im one of them) if the box had clearly stated what it was for I would have probably bought another product (dlink of course!) but a much less powerful one (I only got it for a wireless AP and i thought the USB was for adding storage....) 

 anyways, i still feel slighted on the whole deal, better representation up front would have at least let me know whats what....  still not happy....   

 and the 'they already explained it' doesnt cut it.... really, grow up and change the packaging and stop playing the bait and switch game....

I agree with you and already spoke the same.... Is NOT my function "graduate", "study one month" to choose a product... I have no time to study a lot about everything i wanna buy... thatīs is COMPANY function.... is only because of this we buy products that we belive in its BRAND.... and this explain why a company need to fight a lot to consolidat your BRAND in market.... sorry, my opinion and Iīm not happen with D-Link in this point... dir-655 was my last D-Link product by now....

[EddieZ]

fgl30, I think your perception of the 'how the world works' is very one sided. The companies needs to provide information on their products. Marketing 'colors' this information, I have never heard a company say "I have a bad or incomplete product, please buy it".  What is not explicitly mentioned just isn't there.  I guess listing all the features it doesn't have is not really an option, don't you think?

As you stated, you "have no time to study a lot about everything i wanna buy". Philosophically speaking this is an incorrect statement; you just don't want to spend time on finding out. Since you have been quite active on this forum (which does take some considerable time) this indeed seems to be the case. Since you are only looking at the headlines, so to speak, you should not be surprised that the fineprint does not quite meet your expectations. And who's responsibility is that, who's making the choices here...?

I sincerely hope you do better when buying a house.  Would be a shame if they sold you a barn instead of a villa only because the description said the property is big sized, has a roof, four sturdy walls and plenty of indoor space with wood decorations. 

Note: I do not intend to offend you with my respons on your frustration (which could have been prevented by just getting some info before purchase), but please use the forum for questions that can be solved

[fgl30]

EddieZ:

First off I respect every single word you typed... I quite understand your point of view....
About my activity here, well I donīt do lots of research before buying something... but after, I wanna get the best of my devices... and I really like my DIR-655... even with deauthentication issue, no store usb link, when its working, it do it good.... even with fw disaster like 1.20.

About my house, no problem at all.... I already buy it... Itīs exactly what I need... big apartment... 300m2... duplex... very good for me and my family.... and dir-655 cover all area .... but in fact I canīt compare an apartment with a router.... sorry but I donīt buy an apartment as I buy some device on internet...

Respect and regards

[Lycan]

The fact is we don't state what it will or wont do on the box for three reasons.
1) When the unit shipped initially it was a dead port. After firmware 1.01 the USB port was activated for WCN.
2) It allows us to print the boxes ONCE. SAVING you money in the long run.
3) allows us to add features to the unit and not be constrained by packageing issues.
The fact is the USB port on that unit can do what ever we want it to. In some respects you are correct, we don't have it act as a NAS because we sell NAS box's, not because we're trying to rip you off, because we want the products to do what their intended to do. I dare any one here to find a router on the market that costs 120.00 that has USB NAS that can perform up to par with this unit. You wont. Fact is by eliminating non-essential features it allows the code writers to focus on a single goal and do it well (sometimes).
(i know i know the 4500 has had problems, we think we've go that pegged).

[EddieZ]

Thanks Lycan.
Respect and regards to all present here.

D-link has made a clear choice as to it's productportfolio and without compromising the quality they want to deliver. We can challenge them in this respect but as an IT management specialist I can say they are making the right choice here. Too many times I've seen my clients wanting to put too much goodies into one 'box', seriously affecting the stability of core functions and performance. And complain afterwards ofcourse 

[judas_iscariote]

Here.

http://forums.dlink.com/index.php?topic=468.0

Should sum it up for everyone.

What about a print server then ? currenly the USB port serves pretty much no use.

[davevt31]

What about a print server then ? currenly the USB port serves pretty much no use.

The USB Port is just there for using Windows Connect Now (WCN).  That's all its going to ever be.  They are selling this a residential router and this is all it's meant to be.  They have said there will be no change to the purpose of the port, so asking for all different things for its use is not going to happen.

[EddieZ]

When you buy an Ethernet NAS you can hook up a printer though 

[Lycan]

Actaully, we're toying with idea of a PS, a USB relay device. Pretty trick stuff. Well we were before all the issues with the 4500. I don't have an ETA so please don't ask.
To tell you the truth, I wish it would just stay WCN. Didicated PS are always better, as long as they have the ability to spool.

[Matteo]

Maybe they should forget about nice looking boxes and just print the manual on all sides...

  I agree, i dont need them telling me why theres is better (which is 1/4 of the box does on the back) with stupid things like its easier.... just give me the specs, if its better ill buy it... and yes, i walked in intending to get a Nintendo DS but walked out with a router, so .... my bad, should have looked... but then again, the USB is not mentioned on the outside of the box AT ALL!!!  i only knew because i took a quick look on the web and saw it had one on the back, didnt really state Clearly what functions it supported (i saw it on tiger direct... and baught it at futureshop...)

[Matteo]

The fact is we don't state what it will or wont do on the box for three reasons.
1) When the unit shipped initially it was a dead port. After firmware 1.01 the USB port was activated for WCN.
2) It allows us to print the boxes ONCE. SAVING you money in the long run.
3) allows us to add features to the unit and not be constrained by packageing issues.
The fact is the USB port on that unit can do what ever we want it to. In some respects you are correct, we don't have it act as a NAS because we sell NAS box's, not because we're trying to rip you off, because we want the products to do what their intended to do. I dare any one here to find a router on the market that costs 120.00 that has USB NAS that can perform up to par with this unit. You wont. Fact is by eliminating non-essential features it allows the code writers to focus on a single goal and do it well (sometimes).
(i know i know the 4500 has had problems, we think we've go that pegged).

HHHmmm.... sounds alot like the MS line....  then say it on the box, if it was never going to be a NAS port just say that... you guys had already decided on that before it shipped anyways...  'constrained by pacakaging issues' like the truth.... geez... just sell them in white boxes then.... heck most people get rid of the boxes anyways (i keep mine..) and spend the money on adding USEFUL documentation.... 

[davevt31]

So you want them to list on the box what something is NOT going to be?
Its not going to be a toaster you want them to list that too?