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Author Topic: Hard drive unconnected or something  (Read 6114 times)

Euregan

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Hard drive unconnected or something
« on: December 30, 2010, 07:08:21 AM »
I just received my DNS-323, so I put in my hard drive but it isn't recognized or something. I don't have any error message, it's just not detected, the LED doesn't light or anything. I tried to put it in the other slot, but no cigar. I really have no clue of what to do, please help >_<
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jamieburchell

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Re: Hard drive unconnected or something
« Reply #1 on: December 30, 2010, 10:09:18 AM »
Push it in harder
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If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

fordem

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Re: Hard drive unconnected or something
« Reply #2 on: December 30, 2010, 11:07:50 AM »
Turn it over?
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

Euregan

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Re: Hard drive unconnected or something
« Reply #3 on: December 30, 2010, 12:36:57 PM »
Didn't work :^/
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dosborne

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Re: Hard drive unconnected or something
« Reply #4 on: December 30, 2010, 01:02:41 PM »
The point the others are trying to make is that the drive fits in only one way and must be seated on the connector properly. It is unlikely that both bays are defective, but you never know.

Does the cover fit on? This is an indication that the drive is all the way in.

Do you have another drive to try?

What manufacturer and model drive is it?

Providing some detail instead of "it doesn't work" would go a long way to help us help you.
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3 x DNS-323 with 2 x 2TB WD Drives each for a total of 12 TB Storage and Backup. Running DLink Firmware v1.08 and Fonz Fun Plug (FFP) v0.5 for improved software support.

jamieburchell

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Re: Hard drive unconnected or something
« Reply #5 on: December 30, 2010, 01:38:58 PM »
I recently installed a new drive and it wouldn't work until I "slammed" it in to place. I was being too carefull it would seem, hence the suggestion.
« Last Edit: December 30, 2010, 01:40:41 PM by jamieburchell »
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If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

matrix1131

  • Level 1 Member
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  • Posts: 2
Re: Hard drive unconnected or something
« Reply #6 on: December 31, 2010, 02:32:21 AM »
I also just got my 323 recently (f/ware : 1.08).
Plugged in the WD 20EARS on the left - Easy Search Utility can't detect (hence can't format).
Plugged in to right side, also not detected. Plugged both also same results.
323 was connected via ethernet cable to a XP notebook.
What's wrong ??
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jamieburchell

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Re: Hard drive unconnected or something
« Reply #7 on: December 31, 2010, 05:35:42 AM »
Quote from: matrix1131 on December 31, 2010, 02:32:21 AM
I also just got my 323 recently (f/ware : 1.08).
Plugged in the WD 20EARS on the left - Easy Search Utility can't detect (hence can't format).
Plugged in to right side, also not detected. Plugged both also same results.
323 was connected via ethernet cable to a XP notebook.
What's wrong ??

Your inability to get the ESU working has nothing to do with the original poster's issue. You might be better searching the forums.

WD EARS are also unsupported drives.

I'm not sure why you would be connecting this to your computer directly (afterall it's Network Attached Storage) as it is expected that you would connect this to a DHCP enabled router so that it can obtain an IP address automatically. But since you are connecting this way, you will need to make sure your computer is on the same subnet as it.

You also don't need to use the ESU at all.
« Last Edit: December 31, 2010, 05:41:12 AM by jamieburchell »
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If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

matrix1131

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  • Posts: 2
Re: Hard drive unconnected or something
« Reply #8 on: December 31, 2010, 10:57:00 AM »
Mine solved by Dlink Technical Support over the phone.
They were great help
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Euregan

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  • Posts: 3
Re: Hard drive unconnected or something
« Reply #9 on: January 01, 2011, 11:48:11 AM »
I tried some other drives, and it turns out that the problem was coming from my drive, not the NAS (I hadn't pushed it far enough BTW). Sorry for everything, the fault was on my end >_<
(Is there any way to close a topic ?)
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