What scalable should means is what DLINK advertises on the 343:
"you can easily insert up to 4 SATA drives without any tools or attaching any cables. Plus, the DNS-343 is a scalable solution, allowing you to start off with one SATA hard disk drive (HDD) and add up to 3 more as you grow."
But a quote from Wikipedia is always a nice touch
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What you got here is one irate customer. And what this customer was told by the techs is to go ahead and format the second drive he bought per their instructions. This is after voicing my concern that indications were that the unit was trying to reformat my first drive (with data). So what you hear everyone saying at DLINK is to first backup your data. Well duh!
The "Noob" qualifier may apply to me on this site, but I'm not exactly new to the business.
First of all, a file server will outgrow any other storage medium one may have, especially with the advent of TB-size drives. So how does one back up data from one's server? Buying a second server? And why does it need to reformat drive 1 from scratch when I add drive 2? And I'm not talking about switching RAID mode either.
So I was led to format the drive in bay 2 per the tech's instructions. However things did not happen as the tech had described, and I lost everything.
We each have our needs. Mine were perfectly answered by DLINK in the quote above. Why would I possibly need or want to backup data on the first drive to simply add a second or third drive? I have done it for the last 25 years on my computers at home and at work without. Why does the 343 need to reformat drive 1? Who knows? Certainly not the techs I spoke to. Sorry, I'm venting now.
Anyway, no, I did not lose any data. I learned my lessons 25 years ago when I did not have a backup and lost 6 month worth of work. I bought the 343 primarily to back up the data from my computers' hard drives and to have quick access to data currently stored on over 500 DVDs. All I lost is a lot of work and respect for a company I used to trust.
Respectfully.