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Author Topic: Confirmed Firmware Issue with Parental Controls  (Read 16818 times)

Fluke

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Confirmed Firmware Issue with Parental Controls
« on: April 07, 2011, 05:49:15 PM »

I made another post about this, but I'm looking for people to confirm and build a vocal majority for this issue as I believe it's a significant oversight that affects most of us.

If you try to use Parental Controls to block Facebook, the Google Chrome browser will still allow access to the site via https.  Internet Explorer and Firefox won't get through.

I was told today that we need to wait for a firmware update to resolve the issue.  I doubt there will be any further revisions for this aging router.

I would guess a lot of people buy the 655 for its flexible access/parental controls, and I'd have to assume that limiting Facebook time is also a priority.

Please chime in on the issue and see if it doesn't work right for you, and if you care about whether or not it gets fixed.

Thanks.
« Last Edit: April 07, 2011, 05:57:29 PM by Fluke »
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marmoduke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #1 on: April 08, 2011, 07:03:22 AM »

As far as protecting the kids, two things come immediately to mind.

1.  Get rid of Chrome and use another, better, browser.

2.  Do your blocking of sites with a good software firewall, usually available with antivirus, (not freebee) internet security suites.  These should be installed on every computer in your home.

I consider a firewall router like a security guy at the front door of a nightclub.  He is there to maintain general order and keep out obvious troublemakers.  However, inside the club, you need bouncers to make sure that disorder isn't spawned by not-so-obvious threats.  The software firewall is your bouncer and can be fine tuned to your liking.  I cannot imagine a child's computer wiithout an adult monitored software firewall suite installed.



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FurryNutz

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #2 on: April 08, 2011, 07:21:33 AM »

I agree, if parents are really in control then they can remove chrome from the childs PC, and if they really want to inhibit access to FB then they and easily edit the host file or get 3rd party parental controls and block sites.

You have to understand that routers are made to route traffic. There doing there job. It's up the OEM on how much extra features are added like parental controls or filtering they put in these things. Keeping up with web site technology changes everyday. So sometimes the features become out dated or not useful on the router, this may or may not be a FW issue, depending on the severity and impact it has on customers. Theres other alternatives to taking control over ones house hold users besides trying to make routers do all the work. People have to be proactive and responsible in teaching there children good use of the Internet and certain sites.

Over all, it's probably a cat and mouse game when it comes to access between parents and children. Children can be crafty in finding ways to gain access.  ::)'

My 2 cents.
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Yanta

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #3 on: April 08, 2011, 03:44:20 PM »

Kids, being what they are, will always find a way to get around firewalls, software and anything you do to their PC. If you have a hardware firewall, and they don't have access to it, that provides a little bit of control that they will find harder to work around.

Good security is a combination of strategies, not just a bunch of dumb software on a PC that is mega-easy for them to disable or work around.

If manufacturers, like D-Link subscribed to the attitude that PC software was the best and only solution, I'd suspect they would not beother with the hardware controls that they build into their products. But if you're going to build it in, then it should work.
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Fluke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #4 on: April 08, 2011, 04:55:14 PM »

So... you *can* confirm that it does exhibit the same behavior on your systems?

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marmoduke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #5 on: April 10, 2011, 10:03:04 AM »

The only thing keeping kids out of a hardware firewall is a complex password.
FYI, Software firewall suites use the same method of keeping kids from changing their settings.

I don't see the logic of your post.  Hardware=Secure, Software=unsecure?...is not so, unless child is a computer geek and versed in cryptology.  If that's the case, neither will do and you should not stress over it.




« Last Edit: April 10, 2011, 10:04:38 AM by marmoduke »
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Fluke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #6 on: April 10, 2011, 06:19:40 PM »

Holy crud.

My goal, like millions of other parents, is to minimize distractions during homework time.  Goofin' off on Facebook or YouTube is perfectly fine during other times of the week.

A lot of teens can't quite keep off Facebook and YouTube during homework time and it's no different with a LOT of working adults, hence the need for site blocking at offices around the globe, right?

The parental controls are a big selling point of this router. They put it on the box and everything.  No matter how you slice it, the controls should work as indicated.  

And a router's job of routing traffic seems perfectly inline with this.  I'd imagine that's why they built the feature in.



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marmoduke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #7 on: April 10, 2011, 07:37:40 PM »

So, to block with the firewall.

Make a rule
check dns relay
activate rule and web filtering
enter:

facebook
youtube

as sites to block, not the whole URL, just as written.


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Fluke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #8 on: April 11, 2011, 04:41:03 AM »

That's right.

 ...and Chrome gets right through.





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marmoduke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #9 on: April 11, 2011, 06:59:02 AM »

If Chrome gets through your router, then there really can only be one cause.  Chrome is using it's own IP/DNS proxy and not the one that the router is protecting.

Make sure Chrome is using your router as the DNS/IP source by hard setting your browser's proxy to the IP address of the router.  Note that the fix is adjusting the browser, not the router.

*****
I sometimes will use IP "hiding" or hidden proxy server programs.  When I do, the router is useless as it is effectively being bypassed.  That seems to be exactly what is happening to you.  To duplicate my trial, download a program called "Free Hide IP" from the WEB.  When your IP is hidden or when you use a "proxy server" your router will be bypassed, unless you change the browser settings yourself.  I have never used Chrome, so, I hope it has adjustable settings like all the others.

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Fluke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #10 on: April 11, 2011, 09:00:00 AM »

Thanks for the info.  I tweaked all that and it did work, but I could only figure this out as a temporary fix.  I think it depends on having a static IP, or maybe I did it wrong.

The "Change proxy settings..." in Chrome just hands you off to the Windows Internet Properties page, where you can then configure the proxy server.

Okay, but plugging in the router's IP of 192.168.0.1 didn't fly, so I had to use the IP of the modem.  That'll change before too long and when it does, the fix won't work.

...or have I done this wrong?
« Last Edit: April 11, 2011, 10:20:20 AM by Fluke »
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marmoduke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #11 on: April 11, 2011, 11:38:19 AM »

One more try with more specific recommendations.  Do you have and A or B router?  If it's a B, someone else will have to assist.  If it's an A and you have Dynamic IP from your ISP, try these settings or permutations of these settings.

Internet Setup
Try both advanced DNS checked (like mine) and unchecked.
Check Unicasting

Network Setup
Enable DNS Relay
Check Netbios Announcement
Check Learn Netbios from Lan
I recommend that you use static IPs or DHCP reservations for all workstations etc.

On each workstation NIC, or at least the kids computer, use the router's IP for DNS server address discovery in TCP/IP

Hope this helps.




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Fluke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #12 on: April 13, 2011, 11:30:12 AM »

Thanks.  I do have a B router, but I still tried various iterations of those settings. No luck.

Let's go, D-Link.

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marmoduke

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #13 on: April 13, 2011, 12:07:44 PM »

Well, we gave it our best shot.

In talking with another Network Admin, she reminded me that Google is the largest, most deeply intrusive, organization on the WWW.  They are gathering your information to sell, every time your computer is turned on.  Surly you have Google-Analytics on your blocked site list as everyone should.  She found it quite disconcerting that anyone would use a Google browser product and not expect it to have inner-workings that was loaded with backdoors, etc.  She told me to tell you that she would bet money that the proxy configuration page in Chrome is just a placebo and they will route you where and how they wish to ensure that they profit from your patronage.

I'd say that is qute possible.

Good luck to you.
« Last Edit: April 13, 2011, 12:11:55 PM by marmoduke »
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amj

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Re: Confirmed Firmware Issue with Parental Controls
« Reply #14 on: April 13, 2011, 12:49:24 PM »

i agree, i have a friend that comes over for dinner every friday, and he runs what ever on all out systems in our home, and finds tons of stuff my son has installed, he has started blocking even his ability to install anything, becouse that google trash keeps getting installed, although once we got rid of anything to do with that site, every blocked page is now blocked for good,.. get rid of that chrome software, and i think your issue will be resolved
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