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[rbico]

I am pretty new to networking and I have been working on things for over a week and have made some progress which has lead me here. My basic problem is that my network (media shares) is disconnecting from WDTVLIVE while steaming shows through playon. However, I can stream 1080p movies that are stored on my PC all day with no problems. Even when the media shares disconnect, network shares (stuff stores on my PC_) are still available and stream fine.

Here is my current setup:

I have my main computer – the one with playon – hooked up to the router via a wired connection. The wd is also hooked up to the router via wired connection. I have two other computers hooked up wirelessly, but these are old computers and are only used for a few minutes a day – if that. They are connected mostly for printer sharing and internet connectivity when needed (rarely).

I have a 12mbps cable internet connection and I have confirmed my speed at 12+ consistently. Playon tech support has had me do a number of diagnostic tests and yesterday they confirmed that I am only getting a stream of 3.5 mbps and that is the problem for the drops. I have completely disabled firewall and avast and still have problems, so playon says the next most likely place is the router.

I initially hooked up the router as per the manual and everything seemed to be working. I can download fast (12+mbps) and my WD can see media shares so I thought it was all good. Is there somewhere I should start with the router or some outside test to narrow the issue down?

thanks and sorry for my ignorance.

[FurryNutz]

Try setting up DHCP reserved IP addresses for your devices on the router. Ensure devices are set for Auto Obtain IP addressing.
Try turning off QoS.

Is this WDTVLIVE supposed to maintain the shared connections when it's streaming? I presume it would, not sure though.

Is Multicast Streaming enabled under Advanced/Advanced networking?

[rbico]

Try setting up DHCP reserved IP addresses for your devices on the router. Ensure devices are set for Auto Obtain IP addressing.
Try turning off QoS.

Is this WDTVLIVE supposed to maintain the shared connections when it's streaming? I presume it would, not sure though.

Is Multicast Streaming enabled under Advanced/Advanced networking?

Are there instruction on how to do this? Especially the part about assigning reserved IP addresses?

WD should keep the connection alive. Here is what PlayOn wrote regarding what they obvserved via the diagnostic software they had me install:

"The videos stop at your TV because your device disconnects from your PC.

OnFileRequested[2] closed (writing = True): Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host."

[FurryNutz]

You can assigned IP addresses on the router under Setup/Networking.
Down at the bottom of this page you'll see a list of clients. There will be a RESERVE word link on each row to the right. Select it and this will auto fill in the section above. Here you can give a name to the device that you are reserving for ease of Identification. Then select ADD or SAVE.

Is Multicast Streaming enabled under Advanced/Advanced networking?

[rbico]

multicast was not checked. I did not change it. should I?

I unchecked the QOS and followed your directions for assigning the IP addresses.

I will report back here as soon as I have a chance to try it out. Right now my daughter is watching a movie and we are going camping tomorrow so it may be a few days. But I will report back.

[rbico]

seems to be working now. I watched two shows whiles puttering around the 'net and the shows never stuttered or cut out. thanks for your help.

[FurryNutz]

What did you do to resolve the issue?

[rbico]

turned off qos and assigned ip addresses.

thanks again for your help

[FurryNutz]