What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
Hi all,
Thanks god I'm not alone with this problem! I'm getting crazy. VPN connection can be established successfuly with AGL IPSEC enabled. Without IPSEC enabled I can't connect to VPN (which I can understand)
Followed by a successful connection initialization I get a time out and VPN disconnects. Sometimes after seconds, sometimes after minutes.
I am experiencing exactly the same as described in this post. Already tried every setting on the router. Even DMZ (client) does not work.
With another router everything is working fine. Problem must come from the router itself and not from the ISP, Modem or VPN client.
Here the VPN details of the company I work for.
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Work with your ISP (internet service provider) to verify and ensure the ports below are open:
Packet filters for Point-to-Point Tunneling Protocol (PPTP)
TCP destination port of 1723 = PPTP tunnel maintenance traffic
IP Protocol ID of 47 = PPTP tunneled data
Packet filters for Layer Two Tunneling Protocol over Internet Protocol security (L2TP/IPSec)
UDP destination port of 500 = Internet Key Exchange (IKE) traffic
UDP destination port of 1701 = allows L2TP traffic
UDP destination port of 4500 = IPSec network address translator traversal (NAT-T) traffic
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Anyone an idea? Maybe because of the mix of protocols?
I really love this router except from the VPN problem...
Cheers