Link>
Welcome!What Hardware version is your router? Look at sticker under router.
Link>What Firmware version is currently loaded? Found on routers web page under status.What region are you located?
Has a Factory Reset been performed?
Some things to try: - Log into the routers web page at 192.168.0.1.
Use IE, Opera or FF to manage the router.Turn off ALL
QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Temporarily disable SPI for testing.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP server feature. Tools/Time.
Link>
Wireless Installation ConsiderationsWhat wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.What wireless devices do you have connected?
Any cordless house phones?Any other WiFi routers in the area? Link> Use
InSSIDer to find out.
How many?Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable
WMM Enable Under Advanced/Advanced Wireless.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Please review information here regarding WiFi congestion areas:
http://forums.dlink.com/index.php?topic=51965.0Hi,
I have had my DIR-655 for a long time. About a month ago this issue started happening randomly. It is really bad. My internet connection drops constantly. Sometimes I have to power cycle the router and other times I think it eventually comes back up. What is causing this problem? The other access points in the area have really weak signals and are in different channels than mine. I checked using a wifi analyzer. And the wired connection works flawlessly. It is just the wireless that randomly drops internet. This router has worked solidly at two different houses over the past years but now within the past month it decides to randomly drop internet connections. What is causing this?