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[Alexx]

Can't you read? There are multiple causes for the symptoms, not excluding possible flaws in either software, firmware or even flawed revisions. But...you don't have to be an IT guru like me  to understand that if it really is a firmware or software error, there can be no exceptions. Or there is another variable present with you guys that triggers this behaviour (revision, network setup etc).

Of course there can be multiple causes. It's just that the network configuration isn't one of them. When you say that the network configuration of a computer that is turned off is the cause, it really goes to show you have no understanding of IT. Do not think for a second you can solve or even pinpoint the issue without this knowledge. The reason for trial and error is to exclude possible causes. The problem is that even with this trial and error you just won't exclude the PC.

In return you can answer one question for me: why does not everybody suffer from these issues?

I never claimed to know why it happens and as a consumer i couldn't care less, but my personal guess would be that the router which don't work were manufactered on another factory than the ones that work. For example if the other factory is using a different usb-port brand. What I DO know is that it worked in 1.21 and 1.22 for all of us so it should be easy to fix with a firmware upgrade.

[R3XNebular]

I think Alexx's point holds more water then yours Eddiez. Enough of this bickering I just want this fixed... like everyone else... and for god sakes it is definitely caused by either firmware or shareport related. If it works for 1.22 why should it not work for 1.31!

[R3XNebular]

Also can anyone source the problem to why the printer when connected prints half pages sometimes or quarter pages then resumes the printing on the next page. MP780 here.

[Xinot]

Where is d-link people who should try to fix this??? Cmon D-link, answer SOMETHING about this problems people have with this router... What is done, what is not and do you need any more info etc.?

[armyb77]

I've been playing around for a little while with the new firmware and Shareport.  From what I see, it looks like the problem is definitely is the software.  I've tried it on 3 systems now, and the system that had the old version 1.14 of shareport Utility  is the one that is giving me the problems.  However the major difference between that system and the other is that it is an HTPC and it has Nvidia Dual GB Lan.  One of them is hooked up to my 2 HDhomeRuns and the other is to the DIR-655.  If I disable the both network cards and reenable it with the one with the router first then the utility will see my Hard Drive if not then it will continue not to find it.  So could the conflict be with something generating internal IPs that the utility is picking up and mistaking it for the router?  (ie ATI CableCard Tuners, Servers on the system (localhost routes), or simply a dual lan configuration.

Sorry if this makes no since to anyone but that is the problem i'm having.  The reason why rebooting the router fixes the problem I think is because it causes the utility to rescan for IPs and then finds the dlink the second time.  Of course when there is a network interuption, or connection problem the first thing the utility does is scan for IP, and that causes the utility to break again until you either restart the router, or disable and enable the lan lines again.

If you think i'm on to something let me know.  Either way they need to get it fixed.  I only upgraded for the autoconnect feature, and of course that is probably the cause of the problem...laughs

WD My Book 1TB on Shareport.
Armyb77

[EddieZ]

Of course there can be multiple causes. It's just that the network configuration isn't one of them. When you say that the network configuration of a computer that is turned off is the cause, it really goes to show you have no understanding of IT.

You really shuld take some close reading classes. Because that is absolutely not what I've said or claimed.
And if that shows I have no understanding of IT you should talk to my company's management. They employ 178.000 best of classpeople worldwide so who's wrong here? 

[mackworth]

You really shuld take some close reading classes. Because that is absolutely not what I've said or claimed.
And if that shows I have no understanding of IT you should talk to my company's management. They employ 178.000 best of classpeople worldwide so who's wrong here? 

Coming from a software engineer point of view, I would say just because not everyone runs into the problem doesn't mean its not firmware related.  If there is something in the network configuration that is causing this,  I would say that there is a defect in the firmware that isn't able to overcome the difference in the network.  Alot of these network configurations seem pretty standard too.

[EddieZ]

Coming from a software engineer point of view, I would say just because not everyone runs into the problem doesn't mean its not firmware related.  If there is something in the network configuration that is causing this,  I would say that there is a defect in the firmware that isn't able to overcome the difference in the network.  Alot of these network configurations seem pretty standard too.

True, but I am not only aiming at network configs, but perhaps even more at Windows configuration and Windows networking issues. No software will overcome problems cuased by Windows (TCPIP stack) errors. And coming from the Windows 3.0  era you can assume I've seen them all (although MS keeps surprising me  )

So these issues - causes are also part of the larger picture.


example: running shareport 1.10 I had a problem with the time it took the USB HDD to mount (2 to 3 minutes). And all scanning settings for network and USB HDD were turned off!. After upgrading my NOD32 version this problem just disappeared! No more issues.

[mackworth]

True, but I am not only aiming at network configs, but perhaps even more at Windows configuration and Windows networking issues. No software will overcome problems cuased by Windows (TCPIP stack) errors. And coming from the Windows 3.0  era you can assume I've seen them all (although MS keeps surprising me  )

But thats not true though.  They have software that run on Windows.  If there are problems with the Windows TCPIP stack, then they aren't doing a good enough job coding the windows software and/or testing it.  To a certain extent, although it sucks (I know this all too well), they are responsible for bugs in windows because they are providing a service that runs on it.  My company uses Java.  When we run into JVM bugs, we file a bug with Sun, and then depending on severity work around it.  Thats how it works.   I would consider USB devices stop working to be pretty severe, probably QA block.

I mean, if I am reading this correctly:  Boot Router, use shareport, shareport works, wait...., shareport stops working..., reboot, shareport works.  Something def seems wrong with either the driver or the firmware, whether its the TCPIP interface or USB timing issues on the firmware.

[armyb77]

Ok I can reproduce it over and over again.  If you have multiple active connections (Lan & wIRELESS, or Dual Lan) when both of them are active then this problem reproduces where it will show the device but not connect, or it will not show the device at all.  If I disable the Lan not connected to the the router every time the problem goes away until I enable the the connection again. 

To me that seems to be where the bug is, I would also think it's on the Utility side not the firmware too because it only effects the system with both connections active.

My suggestion is to disable or disconnect the LAN or Wireless device that is not connected to the router.  Also the same problem may exist for connections such as Firewire or Bluetooth.

[R3XNebular]

Ok I can reproduce it over and over again.  If you have multiple active connections (Lan & wIRELESS, or Dual Lan) when both of them are active then this problem reproduces where it will show the device but not connect, or it will not show the device at all.  If I disable the Lan not connected to the the router every time the problem goes away until I enable the the connection again. 

To me that seems to be where the bug is, I would also think it's on the Utility side not the firmware too because it only effects the system with both connections active.

My suggestion is to disable or disconnect the LAN or Wireless device that is not connected to the router.  Also the same problem may exist for connections such as Firewire or Bluetooth.

my wireless is disabled though and problem still there

[Alexx]

You really shuld take some close reading classes. Because that is absolutely not what I've said or claimed.

You said the network configuration is one of the causes when we have said several times that the problem occurs regardless of computer interference. So you either must have no clue how a computer works or you are simply ignoring our testing. In any case, you are not helping.

They have software that run on Windows.  If there are problems with the Windows TCPIP stack, then they aren't doing a good enough job coding the windows software and/or testing it.  To a certain extent, although it sucks (I know this all too well), they are responsible for bugs in windows because they are providing a service that runs on it. 

I agree completely.

[Xinot]

It seems SXUPTP 3.3.5.0 will keep my usb powered 2,5" hdd connected with no problems, but now i can not disconnect it... 
Everything is fine until i try to disconnect it via shareport or boot my pc.

[Lycan]

You forget that a Windows machine is more then the software that comprises the OS. It's a OS that's designed to operate on 1000's of different combinations of hardware. This makes driver situations very tricky.

We're not seeing any of the issues that you guys are, but that doesn't mean we're ignoring them. I'm currently forwarding all failures reported in these forums thats shareport related to our PM department.

[fruity]

  ok guys i'm new here ,hi all, i want to report my experience though i know one's solution is not ok for everyone.
i've been having same issues and solved everything just disabling QOS engine both from router settings and windows xp, now it's working like a charm, i hope it lasts, will report if it fails again.

i have a A4 rev with latest FW 1.31 and latest shareport. i hope it helps someone.

another issue i've been having is external HDD connects after 3 minutes when my avira antivirus guard is enabled. not solved yet..i just disabled it when i have to connect, i read of other people having same issue with other antivirus software like AVG.

Marco