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[Austinbike]

I seem to be having problems opening port 52199 on my dir-655 hardware b1 fw 2.07NA.

I am running windows home server and I am able to open the right ports to allow that server to be accessed outside the firewall.

I loaded JR Media Center and that requires port 52199 to be open in order to access the application outside of my network.

I know the server is running properly and I can hit the server inside the network on that port and the application runs fine.

I can unplug the dir-655 and plug the server right into the cable modem (with windows firewall active) and I can access the application outside of my network.

I opened up 52199 in port forwarding and pointed it the sever. I set a port trigger for 52199 as someone had suggested, but that did not work either.

Is there something that I am missing? Is there something about that port?

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

How are you configuring the 655 router? Application option? Have you tried configuring Virtual Server on the 655 router?

[Austinbike]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

How are you configuring the 655 router? Application option? Have you tried configuring Virtual Server on the 655 router?[/list]

I was trying port forwarding and triggering (under application).

I cleared out port forwarding and triggering and added the virtual server.  Do I need to forward the port with the virtual server?

[FurryNutz]

no shouldn't need to.
Also:
Disable uPnP for testing Port Forwarding rules.

• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.

[Austinbike]

Nope, none of that has an impact.  Works inside, doesn't work outside.

I know the issue has to be a setting in the router because hardwired right into the cable modem works fine.

[FurryNutz]

What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?

[Austinbike]

ISP is grande

Cable modem

Touchstone telephony modem arris tm602g/115

[FurryNutz]

I believe this modem is a Gateway thus has a built in router already:

• If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Also FYI:
Arris Cable Modems and External Routers

[Austinbike]

The cable modem does have a status page 192.168.100.1 and also provides an IP address to the router that is 216.xxx.xxx.xxx so there is some type of NAT happening.

Running with the router removed I am able to see the server outside of the network without having to open up any ports. This tells me there is probably not a firewall.

There is only 1 port on the cable modem so there is no switch. I tried plugging the server directly into the cable modem but I am only able to reach the status page at .100. I cannot find any setup page. If I try to access the default gateway address that I see in ipconfig, I just get a 404 error.

[FurryNutz]

Any chance you can test with a new ISP modem say a different modem? I would ask your ISP if you can get a stand alone modem or if they support BYOM, then you can use your own. I recommend a Motorola SB 6 Series stand alone modem.

Also swap out and replace all LAN cables too, Cat 6 is recommended.

[Austinbike]

I will try swapping cables out.  However I don't think that is an issue.  Swapping the ISP or modem is not a realistic alternative.

[FurryNutz]

I know the extreme of swapping ISP isn't realistic however the swapping of the modem isn't that un-realistic. Even trying the router at a friends or families place with a different ISP modem can help see if the problem follows as well.

[Austinbike]

How could it be the cable if port 80 is able to be opened on the firewall?

[davevt31]

The arris 602 is a straight modem, no router features.

[Austinbike]

Which is why plugging straight in works.