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Author Topic: Xbox One Crashing My Router?  (Read 59655 times)

FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #15 on: November 26, 2013, 08:43:12 AM »

Yes, edited to not publish your IP addresses.

I believe your modem is bridged and the 5500 is getting a public IP address thus the NAT should be open on the xbox.

Is your XB1 wired or wireless connected to the 5500?

Factory reset the XB1. Disconnect the LAN cable from the XB1 and configure the XB1 to connect wirelessly to either radio on the 5500. Try 5Ghz first. Then check NAT status?

Let us know...
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Greenhawk84

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Re: Xbox One Crashing My Router?
« Reply #16 on: November 26, 2013, 10:03:15 AM »

My XB1 is wireless right now and probably will stay that way.  I am not sure how to reset the connection in the XB1.  Maybe that will need a phone call to Xbox support later today.  I do see that in Steam games on my desktop, COD reads my NAT is strict.
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FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #17 on: November 26, 2013, 10:11:11 AM »

Is uPnP enabled?

Something isn't right on the 5500. Should be open.

Yes, please phone XB1 support and ask them about factory reset to be sure.

Only think I would try is to do a factory reset on the 5500. Turn every thing off accept for 1 wired LAN PC. Set up the router from scratch, just set up SSID and PW. Set SB and ABE for manual 100 and 10. Leave off SPI and all other settings as default.

Check COD on your PC as a better test and see if NAT is open or not.

After that, if NAT is still strict or moderate, might need to set up some PF and see if this helps.
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Greenhawk84

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Re: Xbox One Crashing My Router?
« Reply #18 on: November 26, 2013, 06:14:12 PM »

COD shows open NAT type in Steam now.  I haven't called Microsoft yet about the XB1, but Im sure it will be okay.  Thanks for the help.  Hopefully D-Link gets a firmware out that makes the DGL-5500 more compatible with certain devices that have this problem.
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FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #19 on: November 26, 2013, 06:30:10 PM »

SO you got OPEN NAT on the PC?

Now now about the XB1?

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Greenhawk84

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Re: Xbox One Crashing My Router?
« Reply #20 on: November 27, 2013, 03:35:43 AM »

I didn't mess with the XB1 last night, I was too busy playing Killer Instinct.  Man I love that game.  Anyway, I will post here when I manage to mess with it.
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dyvurcz

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Re: Xbox One Crashing My Router?
« Reply #21 on: November 27, 2013, 05:36:56 AM »

Furry just wanted to ask is you have tried 2 xb1 with no issues?  I have one wired directly to my 5500, and another upstairs wired to my Dap-1522 access point.  I was unable to get open nat on both without putting the second one in the dmz.  If not which ever one was powered on first would be open, and the other would show moderate or strict.  Most of the time strict.  I'm sure stream boost is on and upnp.  Is there anything you would suggest to try?  Also on the latest firmware. 
« Last Edit: November 27, 2013, 05:39:32 AM by dyvurcz »
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FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #22 on: November 27, 2013, 06:46:00 AM »

I dont have the XB1 so you guys will be the experienced ones here when it comes to the XB1. From what i know, I had a similar experience with setting up my friends XB1 and for some reason could not get open NAT on a wired connection to a DIR-868L bridge. Also noticed the wireless connection was still going when the LAN cable was plugged in. Anyone see this?? We went back to the 360 and could get it connected with out issues. Really felt that this is a XB1 issue and possibly could be a FW issue however more or less a configuration as well. XB1 should be getting open NAT without having to go thru all this on the router. Even on DIR series w QoS, if the global rules are used and uPnP is enabled, open NAT should be seen yet we are seening priblems there to. Which leads me to think this is a XB1 issue.

And its hard to tell on the 5500 weather or not what wifi devices are connected. Makes me wonder if your wifi is going while the lan cable is connected too.


quote author=dyvurcz link=topic=56602.msg220407#msg220407 date=1385559416]
Furry just wanted to ask is you have tried 2 xb1 with no issues?  I have one wired directly to my 5500, and another upstairs wired to my Dap-1522 access point.  I was unable to get open nat on both without putting the second one in the dmz.  If not which ever one was powered on first would be open, and the other would show moderate or strict.  Most of the time strict.  I'm sure stream boost is on and upnp.  Is there anything you would suggest to try?  Also on the latest firmware. 
[/quote]
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dyvurcz

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Re: Xbox One Crashing My Router?
« Reply #23 on: November 27, 2013, 11:18:23 AM »

I dont have the XB1 so you guys will be the experienced ones here when it comes to the XB1. From what i know, I had a similar experience with setting up my friends XB1 and for some reason could not get open NAT on a wired connection to a DIR-868L bridge. Also noticed the wireless connection was still going when the LAN cable was plugged in. Anyone see this?? We went back to the 360 and could get it connected with out issues. Really felt that this is a XB1 issue and possibly could be a FW issue however more or less a configuration as well. XB1 should be getting open NAT without having to go thru all this on the router. Even on DIR series w QoS, if the global rules are used and uPnP is enabled, open NAT should be seen yet we are seening priblems there to. Which leads me to think this is a XB1 issue.

And its hard to tell on the 5500 weather or not what wifi devices are connected. Makes me wonder if your wifi is going while the lan cable is connected too.


quote author=dyvurcz link=topic=56602.msg220407#msg220407 date=1385559416]
Furry just wanted to ask is you have tried 2 xb1 with no issues?  I have one wired directly to my 5500, and another upstairs wired to my Dap-1522 access point.  I was unable to get open nat on both without putting the second one in the dmz.  If not which ever one was powered on first would be open, and the other would show moderate or strict.  Most of the time strict.  I'm sure stream boost is on and upnp.  Is there anything you would suggest to try?  Also on the latest firmware. 



Hmmm...Ok well figured I'd ask since you know everything else lol.  I actually spoke to a ms guy who told me he actually has 4 xb1's and 2 ps3's hooked up all with open NAT by doing port triggering instead of port forwarding and upnp.  He sent me detailed instructions on how to do it for my 2 consoles so I will give it a try when I get home to see if it works. 
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FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #24 on: November 27, 2013, 11:19:56 AM »

Let us know how it goes and if it works, post the details on how to do so we can help others.

I wonder if setting up Virtual Server rules could help?

Good Luck.
« Last Edit: November 27, 2013, 11:25:19 AM by FurryNutz »
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dyvurcz

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Re: Xbox One Crashing My Router?
« Reply #25 on: November 27, 2013, 06:04:35 PM »

so unfortunately I've tried every single thing I can think of to obtain open nat on 2 xb1 consoles and i've given up.  3 hours of my night went to waste.  There's no port triggering option on the 5500 unless I'm over looking it.  I may try to use my fios actiontec to see if it works on there since that router does have port triggering.  don't have the patience to try tonight though
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FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #26 on: November 27, 2013, 06:07:43 PM »

Thanks for trying.

Question, did you use the LAN port or WiFi to connect the XB1 to the 5500?
What the XB1 listed in the Networking DHCP client list? Either WiFi or LAN or both?
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dyvurcz

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Re: Xbox One Crashing My Router?
« Reply #27 on: November 28, 2013, 06:03:07 AM »

I have one connected to the lan port of 5500 and another connected the dap 1522 which is coming off a port on the 5500 also.  I just read an interesting post on xbox.com that says something about putting the router into bridge mode finally fixed it for him.  Not sure if thats an option for the setup I have.  Maybe you can advise.  Hope it's ok to post a link to another site here

http://forums.xbox.com/xbox_forums/general_discussion/f/3817/t/1633183.aspx
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FurryNutz

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Re: Xbox One Crashing My Router?
« Reply #28 on: November 29, 2013, 09:10:14 AM »

Ya thats a ISP modem with built in router that is referred to there. And ya, if those aren't bridged correctly, and another external router connected you'll get double NAT:
Double NAT and How NAT Works.

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dyvurcz

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Re: Xbox One Crashing My Router?
« Reply #29 on: November 29, 2013, 09:25:25 AM »

found another possible solution for NAT issues on xbox one that may help people.  Haven't had a chance to check it out for myself but I will as soon as I get home.  Heres the post.


Router & Modem make/model: Dlink DGL-5500
Wired or wireless: Both (1 wired console, 1 wireless)
Multiple consoles on the same network (Yes/No): Yes
I'm not sure if the Xbox Team is already working on these issues but because of this I've set both console power modes to "Energy-Saving" until a patch can resolve this.  If the console power mode is "Instant-on" the system will not register UPnP with my router giving me a "Strict" NAT type.  This happens to both consoles.  By switching to "Energy-Saving" the console properly registers UPnP with my router and displays a "Open" NAT type and party chat etc. works as expected on both consoles.  I hope the Xbox Team will be able to release an update to make the console properly register with UPnP when using the "Instant-on" feature because I'd like to go back to those settings at some point.  I've also tried powering the console on from "Energy-Saving" mode and then switching back to "Instant-on" but the next day when I turn the console on again it's back to strict :(  "Energy-Saving" is the only way to ensure both consoles always have an "Open" NAT on initial boot.
I also verified that running the multiplayer test followed by holding the triggers and bumpers does set it back to open again but it's a hassle to do that each time so I'll have to stick with "Energy-Saving" for now.
Seems like Microsoft just needs to have the Xbox do whatever the multiplayer hold triggers test does in the background each time the console resumes from instant-on?

That was posted by a member on xbox.com
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