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[nm9p]

I agree,
While I am content to wait, however anxiously, for the final release, it is evident from this thread that the principles of excellent customer service dictate that keeping your customers informed leads to greater satisfaction.  Whether it is in a hospital, a car dealership, or a software upgrade forum, most people wait much more patiently when they know why they are waiting.  An update that may only take 15 minutes once a week could save even more time dealing with complants and whining from the customers in waiting.

BTW.....Thanks for all the hard work making a great product an even better one

Ken - NM9P

 

>>>Yes...  I would like the D-Link staff to keep us more up-to-date regarding the progress of this new firmware version.  They could create a stickied, read-only thread which should be updated weekly letting us know of the progress.

[gunrunnerjohn]

I doubt that the new firmware will be enough faster to justify waiting for the release.

I moved about 900gigabytes in just over 24 hours, so three days seems excessive.  Are you using gigabit connections and jumbo frames?  I had gigabit but not jumbo frames for the move, when I configured jumbo frames, the speed has increased, so the transfer could probably be done in 12-14 hours with the current configuration.

[jamieburchell]

I agree,
While I am content to wait, however anxiously, for the final release, it is evident from this thread that the principles of excellent customer service dictate that keeping your customers informed leads to greater satisfaction.  Whether it is in a hospital, a car dealership, or a software upgrade forum, most people wait much more patiently when they know why they are waiting.  An update that may only take 15 minutes once a week could save even more time dealing with complants and whining from the customers in waiting.

BTW.....Thanks for all the hard work making a great product an even better one

Ken - NM9P

 

Exactly my thoughts. Well said.

[broken]

I doubt that the new firmware will be enough faster to justify waiting for the release.

I moved about 900gigabytes in just over 24 hours, so three days seems excessive.  Are you using gigabit connections and jumbo frames?  I had gigabit but not jumbo frames for the move, when I configured jumbo frames, the speed has increased, so the transfer could probably be done in 12-14 hours with the current configuration.

would the fxp ability not justify the wait? to me the option to transfer data between units without transferring to a computer as the middle man is enormous. especially if you don't have as much storage on said computer.

i'm not gigabit, just 100mbps. the only thing limiting me is my linksys wrt54gl - but i'm happy with it currently with dd-wrt running and really the only time i'm needing faster speeds is when i have to upgrade firmware on these devices and transfer all my data off & back on.

maybe next time i'll grab a friends gigabit router just for the sake of speed.. assuming 1.08 hasn't been released by then

thanks for the reply

[gunrunnerjohn]

You do realize that you can stick a gigabit switch in front of the router and have gigabit on the local network, right?  I've seen 5 port gigabit switches for as little as $20 at times on the bargain sites.

[jeremy]

This is the last dlink product I will ever own!

[broken]

You do realize that you can stick a gigabit switch in front of the router and have gigabit on the local network, right?  I've seen 5 port gigabit switches for as little as $20 at times on the bargain sites.

did not realize this.. but wasn't exactly looking for faster options either before now.

picked up a little dlink switch in the meantime as im sure it'll come in handy at some point.

cheers!

[jeremy]

come on, months late and not even a status update, what are you, braggarts?

[nohelp]

come on, months late and not even a status update, what are you, braggarts?

Jeremy, give it a rest. I read through your other posts and all you do is whine.

[fordem]

Jeremy, give it a rest. I read through your other posts and all you do is whine.

Seconded.

[rcblackwell]

Jeremy, give it a rest. I read through your other posts and all you do is whine.

Ditto

[Tom]

come on, months late and not even a status update, what are you, braggarts?

Where exactly was it written on your unit or in its manual that you are entitled to continuous firmware upgrades that add additional features at no additional costs?

[TrueDeek]

I too have been (quietly) waiting for the beta to be released or at least details associated with the release.  Really, how long does it take for the developers to shoot off an email that just states that they were delayed, move to another project, fell off a cliff, whatever?  I was not promised anything more then the product(s) that I purchased but I currently own 2 dns323's and am waiting to buy at least 6 more for friends and customers if 1.08 fixes all that they say it will.   

If they (DLink) will instead be releasing a new product and that is what the staff have been doing rather then testing the beta code for the DNS-323 then I would rather wait for the new product. 

BTW: I looked at the past posts from Jeremy as well and I don't think he's whining, just persistent. So, much like your question about what was or was not promised us when we purchased this product, who promised you that everything you read on a publicly available forum would be to your liking? 

Let the silly childish flaming begin....

[Tom]

I too have been (quietly) waiting for the beta to be released or at least details associated with the release.  Really, how long does it take for the developers to shoot off an email that just states that they were delayed, move to another project, fell off a cliff, whatever?  I was not promised anything more then the product(s) that I purchased but I currently own 2 dns323's and am waiting to buy at least 6 more for friends and customers if 1.08 fixes all that they say it will.   

If they (DLink) will instead be releasing a new product and that is what the staff have been doing rather then testing the beta code for the DNS-323 then I would rather wait for the new product. 

BTW: I looked at the past posts from Jeremy as well and I don't think he's whining, just persistent. So, much like your question about what was or was not promised us when we purchased this product, who promised you that everything you read on a publicly available forum would be to your liking? 

Let the silly childish flaming begin....

I agree with you that there is a lack of communication. And that it could be handled better,certainly for people waiting for news on whether or not to buy the product. But I stick to my statement that everything we are getting is more than we have paid for, and should not be taken for granted. How many companies keep on supporting hardware this way?

[gunrunnerjohn]

Actually, most computer companies support their products for a number of years.  Just pick a router model, for instance, and see what firmware upgrades have been made.  As long as the product is in active production, which this one is, there should be support.  Since this product has a higher price that most routers, there's no reason it can't be supported at least as well.

OTOH, I'm willing to wait a bit for the release, I'm just hoping some of the suggestions in the features request thread are put in place.