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Author Topic: Sonos, Samsung BD-P6500, LG-BD390 unable to access Internet after fw upgrade  (Read 7232 times)

Durham Desi

  • Level 1 Member
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  • Posts: 3

Till last Friday I had a pretty stable home network (Time Warner Cable modem / D-Link DIR-655 router). We were streaming Netflix on our Samsung BD-P6500; pulling songs from Rhapsody thru Sonos; accessing  Internet content thru HP Media Smart Windows Media Extender....everything was working great.

Then, I decided to get LG BD-390 blu ray player for our upstairs media center. That's when the story took a bad turn. The LG would succesfully connect to the network but wouldn't pull any content from either Netflix or YouTube. Somehow sensing the router to be the problem, I directly connected LG to my cable modem - voila, LG started working just fine. Well, at least now I knew where the problem lied. I went ahead the downloaded and installed the latest firmware (1.31). Big mistake - LG still wouldn't work, but neither would Sonos or Samsung player or any other network connected device.

After several attempts at restarting / rebooting everything, I decided to give the final beta version of the firmware a try (1.32 I believe). As far as I could tell, my status remained unchanged (as a side benefit though, the horrible CAPTCHA was gone from the router admin screen, which was a relief in itself).

So that's where we are - the home network is still strong but no luck with Internet access for Sonos, LG or Samsung.

Any ideas (other than replacing the router, which I am seriously considering)?
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Durham Desi

  • Level 1 Member
  • *
  • Posts: 3

Problem solved. ewerner's suggestion on the other thread to disable the securespot service did the trick for me. I went to the Advanced tab -> SecureSpot and disabled the SecreSpot service there. No reboot needed either.

I am a happy man now. You guys are great. Thank you all.
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ktratman1988

  • Level 1 Member
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  • Posts: 2

I went to the Advanced Tab. but I don't see the Securespot setting.  Where is it?  I have the same BD390 / DIR-655 issue and both D-Link and LG couldn't solve it.
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Cobra

  • Level 4 Member
  • ****
  • Posts: 477

Should be down by the bottom of the page on the advanced tab.
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EddieZ

  • Level 10 Member
  • *****
  • Posts: 2494

If you have updated firmware. If you're still stuck on 1.11 you won't find it.
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DIR-655 H/W: A2 FW: 1.33