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Author Topic: Port Forwarding and Triggering  (Read 40437 times)

Mogres

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Port Forwarding and Triggering
« on: February 02, 2012, 11:50:39 AM »

When ever i try to port forward my computer no ports open... why is that?

i have run test  port after test port after test port but nothing opens...
all ping tests show no pings lost ever....

information...
Xfinity modem model # SMCD3GNV
DGL-4500 Router
Direct connection to router

anyone help?
« Last Edit: February 02, 2012, 11:53:44 AM by Mogres »
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FurryNutz

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Re: Port Forwarding and Triggering
« Reply #1 on: February 02, 2012, 11:53:59 AM »

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: Port Forwarding and Triggering
« Reply #2 on: February 02, 2012, 11:58:29 AM »

Is this your Modem?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Mogres

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Re: Port Forwarding and Triggering
« Reply #3 on: February 02, 2012, 11:59:57 AM »

Firmware version: 1.15
Hardware version: A2

Cable Xfinity comcast
Built in wifi router version SMCD3GNV
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Mogres

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Re: Port Forwarding and Triggering
« Reply #4 on: February 02, 2012, 12:00:17 PM »

Yes
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FurryNutz

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Re: Port Forwarding and Triggering
« Reply #5 on: February 02, 2012, 12:04:22 PM »

Looks like this modem is a gateway. Do you have phone service with the ISP aswell?
I don't think this modem can be bridged.

Any chance you can get into the modems web page and see if it has DMZ? If you can and it does have a DMZ, you need to put the IP address the 4500 gets on the WAN side, found under Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, put this address into the modems DMZ. Then set up port forwarding and ports should be open. Your dealing with a Double NAT issue here.
Access Modems Web Page.

If you need additional help, Maybe someone can review your router settings with you using teamviewer.
« Last Edit: February 02, 2012, 12:05:53 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Mogres

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Re: Port Forwarding and Triggering
« Reply #6 on: February 02, 2012, 12:08:04 PM »

I will see what can be done and get back to you if more problems occur.

thank you for the help
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FurryNutz

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Re: Port Forwarding and Triggering
« Reply #7 on: February 02, 2012, 12:10:09 PM »

Access from the left navigation modem menu:
Advanced > DMZ
Modem User Guide.
Keep us posted.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Mogres

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Re: Port Forwarding and Triggering
« Reply #8 on: February 02, 2012, 12:26:31 PM »

Okay i am connected to the modem and i have enabled portforwarding and triggering and i am at the DMZ and do not know what to do
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FurryNutz

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Re: Port Forwarding and Triggering
« Reply #9 on: February 02, 2012, 12:28:45 PM »

You don't need to enable port forwarding on the Modem. Just input the IP address you see on the 4500 under Status/Device Info/Wan Section. Is there a 192 or a 10 something for the WAN IP address?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Mogres

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Re: Port Forwarding and Triggering
« Reply #10 on: February 02, 2012, 12:30:27 PM »

i have a 10.0.0.3 as the address to the 4500
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Mogres

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Re: Port Forwarding and Triggering
« Reply #11 on: February 02, 2012, 12:33:42 PM »

Extra INFO

the 4500 address 10.0.0.3 DHCP


there is an option to make it static should i do that?
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FurryNutz

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Re: Port Forwarding and Triggering
« Reply #12 on: February 02, 2012, 12:34:00 PM »

Ok,
So this is what I would do, reserve that IP address on the modem so it doesn't change.
Access from the left navigation menu:
Connected Devices > Computers

To manually add a computer with a static IP address to your wireless network:
1. Under Online Computers, click Add Computer with Static IP. The Add Computer menu appears.
2. Complete the following fields in the Add Computer menu:
Option Description
Host Name Host name of the computer you want to add
Connection Read-only field that displays the network connection of Ethernet
MAC Address MAC address of the computer you want to add (use a colon between each 2
character ID in the MAC address)
Static Address Static IP address of the computer you want to add (use a period between
each octet in the IP address)
Comments Optional comments about the computer
3. Click SAVE to save your settings (or click CANCEL to discard them). If you click SAVE, the Computer
menu reappears with the computer you added displayed under Offline Computers.
4. To add more computers with static IP addresses, repeat steps 1 through 3.
5. To edit an online computer, click the EDIT button next to the computer you want to modify, edit the
settings on the Edit Computer menu and click SAVE.
6. To delete an online or offline computer, click X next to the computer. When the Delete Computer message
appears, click OK to delete the computer or CANCEL to retain it. If you click OK, the computer will be
removed from the Computers menu.

Then input that IP address into the DMZ on the modem. Save settings. I would reboot the modem and 4500 after the changes are saved.

« Last Edit: February 02, 2012, 12:36:50 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Mogres

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Re: Port Forwarding and Triggering
« Reply #13 on: February 02, 2012, 12:56:03 PM »

i dont know what im doing is there a video you can show me cause i keep getting something like this




if you have skype please contact me that way  will.mogre   i will screen share so we can make this process go faster
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FurryNutz

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Re: Port Forwarding and Triggering
« Reply #14 on: February 02, 2012, 01:01:04 PM »

Feel like doing teamviewer? Send me a PM with ID and PW.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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