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[EddieZ]

fw1.31 + sp1.10 with wired PC.

Fresh install of XP SP3 with no antivirus + no firewall. = Available but not connecting
Frest install of W7 64bit with no antivirus + no firewall + no UAC = Available but not connecting

So i think problem is shareport and/or firmware.

What's your hardware revision? My A2 works great on both platforms mentioned, so it can only be firmware releated issue since the hardware revision is the dynamic component here.

[Xinot]

What's your hardware revision? My A2 works great on both platforms mentioned, so it can only be firmware releated issue since the hardware revision is the dynamic component here.

Revision A3

[EddieZ]

Revision A3

A3 has a different switch...trying to see how that makes a difference with USB on the Ubicom platform...

[R3XNebular]

Also with this version for some reason when printing sometimes it prints half a page then stops and just drops the incomplete page and then resumes printing the missing half of the page onto another page.

[EddieZ]

Also with this version for some reason when printing sometimes it prints half a page then stops and just drops the incomplete page and then resumes printing the missing half of the page onto another page.

Please mention the printer make and model...
Have you installed the latest drivers for that printer?

[stonehead]

I have the exactly same problem that Alexx mentioned.
I'm very glad to find this thread. 
I hope that this thread focuses on the issue Alexx mentioned
because it seems that many people have the same problem.
Does D-link agree that it is the firmware 1.30 or 1.31 problem?
If so, when is D-link going to release the fixed firmware?

[EddieZ]

I have the exactly same problem that Alexx mentioned.
I'm very glad to find this thread. 
I hope that this thread focuses on the issue Alexx mentioned
because it seems that many people have the same problem.
Does D-link agree that it is the firmware 1.30 or 1.31 problem?
If so, when is D-link going to release the fixed firmware?

Since only a small part of users is experiencing this we really need to have more info. Possibly (some part of) the router is broken. But since it is a problem that derives from a driver/program that is depending on the host Operating System the cause can just as well be in that area. Especially since 3 out of 4 devices in one and the same home situation have no problem with printing!. That kinda excludes a router malfunction, wouldn't you say?

[Xinot]

Since only a small part of users is experiencing this we really need to have more info. Possibly (some part of) the router is broken. But since it is a problem that derives from a driver/program that is depending on the host Operating System the cause can just as well be in that area. Especially since 3 out of 4 devices in one and the same home situation have no problem with printing!. That kinda excludes a router malfunction, wouldn't you say?

How many of this users that have no problems with shareport, have PC on 24/7 and shareport connected 24/7? It takes hours to me get this available, but not connect problem. No power saving options enabled. And only fix for this is reboot the router.

[EddieZ]

rebooting the router also resets the network connection on the PC NIC... so that's no way of telling which is to blame....

[Xinot]

rebooting the router also resets the network connection on the PC NIC... so that's no way of telling which is to blame....

True, but why only shareport is effected? Everything else is playing normally, internet, torrent, everything, but only shareport connection is messed up. So it might be shareport/router/routers usb port.

[Alexx]

Especially since 3 out of 4 devices in one and the same home situation have no problem with printing!

Not true. It happens on all my computers and I'm definitely not the only one.

rebooting the router also resets the network connection on the PC NIC... so that's no way of telling which is to blame....

I know that you know your stuff, but get real. It's not like it goes down after one hour one one computer and after five on the other. It goes down at the same time on all computers. Wireless or wired, with different operating systems and different hardware network adapters. Rebooting the computer (which also resets the network connection) does not fix the issue. Not even reinstalling the entire OS does. Setting up static IP or DHCP reservation does not fix the issue either, but rebooting the router always fixes the issue. You can keep telling yourself it may be the computers fault but this is a fact. And of course everything else is working just fine after the issue has occurred. The router is rock stable on everything else.

Also with this version for some reason when printing sometimes it prints half a page then stops and just drops the incomplete page and then resumes printing the missing half of the page onto another page.

Funny you should mention that, because the exact same thing happend for me the other day too. I thought it was just a one time thing or my printer acting weird but if you experienced the same thing it might be related to shareport. It has never happened to me before I started with shareport.

[EddieZ]

I am only saying that rebooting the router (assuming the router needs a reboot to work OK with Shareport) resets the network connection on either side. Thus saying that you cannot deduce from this rebooting that becuase you did this, it must be the router/firmware.

The 3 out of 4 situation is mentioned in another thread. I do not exclude any router problems (defects do occur sometimes) but it does show that the same error also seems to occur when other installations work fine.
The reason why only Sharepoint is affected and torrents work fine is because of the nature of shareport. Ublike other networking activities it uses a specific driver that interfaces between the TCPIP stack and  the USB protocol on the router. And this driver needs the right bindings to the network stacks on the PC. These can be deleted by registry cleaners or an error in the system config that prevents the bindings from being made (lacking the necessary priviliges on Windows machines, malware, network cache etc). And even some printerdrivers that use non-conformistic install methods (Canon) will prevent Shareport from connecting correctly.

Once again, it may very well be that certain issues are caused by the router, indicating a malfunction (RMA it). But it is too easy to blame the router for everything unless you can exclude the OS. And that cannot be done without having a close look. Certainly when other devices in the same network environment work perfectly fine this will the case, or he error occurs out of the blue after a period of working error free
.

[stonehead]

Since only a small part of users is experiencing this we really need to have more info. Possibly (some part of) the router is broken. But since it is a problem that derives from a driver/program that is depending on the host Operating System the cause can just as well be in that area. Especially since 3 out of 4 devices in one and the same home situation have no problem with printing!. That kinda excludes a router malfunction, wouldn't you say?

My configuration is as follows:

2 computers - WinXP SP3 (32bit)
2 computers - Vista Home Premium (32bit)

One of them (WinXP) is wire-connected,
All the other 3 computers are wireless-connected.

2 USB devices -- HP printer and the external hard disk --
are connected to Shareport thru the USB hub.

After rebooting DIR-655,
the shareport function on each computer works OK.
I can connect the USB device from any computer when the device
is available(i.e. not connected to other computers).

But, after several hours (or minutes, not consistent),
the USB devices become disconnected (i.e. available status) from all computers.
Then, I cannot connect them anymore from any computer.
( One of computers is very fresh (just bought) ).

The only way to connect is rebooting the router.



(The USB hub doesn't matter for this problem
because even, without the USB hub,
only one USB device (either printer or hard disk)
directly connected to shareport also has the same problem.)
  

[Xinot]

But, after several hours (or minutes, not consistent),
the USB devices become disconnected (i.e. available status) from all computers.
Then, I cannot connect them anymore from any computer.
( One of computers is very fresh (just bought) ).

The only way to connect is rebooting the router.
 

Here shareport say connected, but its not working. Have to disconnect, and when i try to connect again it gives no error messages etc. but stay only available not connected. Yesturday and today i had this problem again, and it didnt connect again, but i didnt reboot router yesturday but i tried to connect again about half hour later and it worked ok... Today (now) its only available again and not connecting. So i dont have to reboot the router, but it just dont work allways. Weird.

update:I did clear router log and after this connected ok... Maybe coincidence, but weird..

[EddieZ]

Did you all do a thourough uninstall of the 1.14 version?
I did a registry clean after uninstalling, the newly installed wouldn't connect either. After the regclean, 1.10 reinstall it worked flawlesly.

I think there is no generic solution for the symptoms. Can you post the log during which time the connection is lost (and explain to which IP the client is connected? Maybe I can spot something.