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[mudthirsty]

The ISP modem is 192.168.1.1, and router is 192.168.0.1.  The 835 is set to auto obtain IP.  I've got two new cables, and will give them a try next.  Where would I see that the ISP modem is seeing the 835?

[FurryNutz]

Let me find where to look at...BRB.

The ISP modem is 192.168.1.1, and router is 192.168.0.1.  The 835 is set to auto obtain IP.  I've got two new cables, and will give them a try next.  Where would I see that the ISP modem is seeing the 835?

[FurryNutz]

Look at pg 29 of the UG. Start there and do a reservation for the 835 on page 30-31. If you can get this far, go to page 39 and input the IP address you reserved for the 835 here in the DMZ.


Keep us posted.

[FurryNutz]

Any status on this? 

[mudthirsty]

Not yet, sorry.  I was away all weekend.  Back at it tonight!

[FurryNutz]

  Hope you had a good weekend. Keep us posted.

[mudthirsty]

I think it's time to call in some help on this.  I cannot connect to the 835 at all.  I've tried four different cables, and every port in the back, and from two different computers.

[FurryNutz]

And you can get to the routers page at all?
Try doing a 30-30-30 reset?
Let me see if I can find the info on this.

If this doesn't work, Hmm...Well, I would do this, if you can't get to the routers page at all from any PC with any cabling, possible the unit needs work. I would either return the unit to place of purchase if you have this option, if not, I would recommend that you phone in to D-Link support, don't email. Please phone. Tell them everything that you have done up to this point and ask for an RMA.

I think you've done all you can. I can't think of anything else to try.
If you've ensured connections and different PCs and can't get to the routers web page.

[FurryNutz]

30-30-30 reset: http://compnetworking.about.com/b/2009/03/11/the-30-30-30-hard-reset-rule-for-routers.htm

[mudthirsty]

Excellent!  I often wondered if that reset button really did much!  I will try this one for sure on both the modem and the router.  Thank you!

[FurryNutz]

Ya it's supposed to. I'm hoping that the 835 will recover. I would test the 835 out with out being connected to the ISP Modem. Just use a PC and see if you can get to the routers web page. If you can, then there could be a problem up stream with the ISP modem.

Let me know if you can get internet. Maybe I can help you via team viewer some.

[mudthirsty]

Looks like the 30-30-30 reset didn't do a thing on the 835.  Same settings are still in there.  However, I CAN connect/login to the 835 via Wireless, but not cable. 

I've now gone back and tried with the brand new modem I just purchased, but I am still not getting the internet light lit up on the modem nor the router.

Could it be a possible IP address conflict?  I tried releasing and renewing, but nothing.  Could it be a TCP issue in one of my computers?

With the TP-link modem, when I look at the settings, it says PVC4 - PPPoe - Down, with no IP addresses registered.

[FurryNutz]

Try changing the 835's router IP address from 192.168.0.1 to 192.168.35.1 and see. If your not getting any green globe on the 835, means it's not getting a correct connection from the modem.
Were you able to put the 835's IP address it gets from the ISP modem into the modems DMZ?

You might check out another 835 from the store and see if the new one is doing the same thing. If it is, then there might be a problem in configuration and cabling.

[mudthirsty]

No, I've decided to eliminate the 835 for now, and am focusing on just connecting the modem for now.  Here's what I get when I run a ipconfig /release and an ipconfig /all.  I can't connect to the modem now.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Shane>ipconfig /release

Windows IP Configuration

The operation failed as no adapter is in the state permissible for
this operation.

C:\Documents and Settings\Shane>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : SHANEDESKTOP
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : Yes
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
        Physical Address. . . . . . . . . : 00-13-72-0E-6A-3C
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 192.168.0.1
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . :

PPP adapter TELNETdsl:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
        Physical Address. . . . . . . . . : 00-53-45-00-00-00
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 216.154.78.107
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 216.154.78.107
        DNS Servers . . . . . . . . . . . : 74.51.39.101
                                            74.51.39.102
        NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Shane>

[FurryNutz]

I see that the ISP Modem is at 192.168.0.1 I think. Is the MODEM bridged and you set up the PPPoE on your PC?