Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[shadango]

Hi all

I have two DLink 933L cameras and two 5222L cameras...both wireless..set up.

I started having issues with the cameras showing as disconnected in DView Cam desktop.....I spent hours playing with wireless settings thinking it was the wireless.  Tried different channels etc.....settled on one channel that appears to be great so far.  But even with one of the cameras sitting a foot away from the wireless router, it would still disconnect and reconnect...l

I left the house today with a couple cameras being "disconnected".   Got to work and found that every cameras connected via the mydlink mobile app.....checked multiple times during the day and all 4 worked fine.     

Got home and one camera shows disconnected in DView desktop....so I switched my android to a different network (xfinity) and ran the mydlink again and they are all showing up fine even though in DView Cam one is not!

So now I have no idea what to think.  Any ideas?

[FurryNutz]

What Mfr and model # is the main host router?
Using dynamic or static IP addresses on the cameras? Try static.
Enable uPnP and uPnP Port Forwarding on all cameras.

Any external interferences?

[shadango]

What Mfr and model # is the main host router?
Using dynamic or static IP addresses on the cameras? Try static.
Enable uPnP and uPnP Port Forwarding on all cameras.

Any external interferences?

Its the same router as before in my other threads under the 5222L camera page....will dig up that info and repost here...an Arris something or other from Comcast.

Using DHCP right now, but when I tried static IP before, all hell had broken loose.

I do believe I already have  uPnP and uPnP Port Forwarding activated -- its one of the things I had been trying to get things to work right....but I dont have any setting for  uPnP and uPnP Port Forwarding in my router as far as I can see.

As far as interference ---the camera is able to be seen via my android app...its just DViewCam that isnt seeing it.

[FurryNutz]

Static should not cause problems unless you sued a IP address with in the main host routers default IP address pool which you should not use. It should be outside of the pool range.

[shadango]

Static should not cause problems unless you sued a IP address with in the main host routers default IP address pool which you should not use. It should be outside of the pool range.

But if it's an ipad address issue why can mydlink see it but not dviewcam?  Is  mydlink registration independent from open address?

[FurryNutz]

Possibly that DVC isn't configured right or there is something blocking DVC from fully accessing the camera. MDL works on either cameras that are set up as Dynamic or Static. I know this what I used to have my DCS-933l as static ON the camera, then switched to a reserved IP address on the main host router. Works either way with MDL.

What version of DVC do you have?

[shadango]

Possibly that DVC isn't configured right or there is something blocking DVC from fully accessing the camera. MDL works on either cameras that are set up as Dynamic or Static. I know this what I used to have my DCS-933l as static ON the camera, then switched to a reserved IP address on the main host router. Works either way with MDL.

What version of DVC do you have?

It is 4.1.40.0 and device pack 1.68...I had downloaded it directly from Dlink and that was only a couple months ago.

All 4 cameras worked great from my first post above to this afternoon....got home and one of the 5222L cams (the one that is sitting next to the wireless router) has disconnected from both MDLINK and DVC.....I had touched NOTHING between then and now....    <sigh>

Also...if I plug in a LAN ethernet cable it pops in immediately to DCam and after a refresh is available on MDL mobile app again.

I had UPNP disabled on it, so am gonna try turning that on again.....but that is in the network settings, not the wireless, and like I said, I plugged in the cable and it was there immediately even with that turned off.

Now, I just unplugged the cable and it is GONE again everywhere, the red light is on, on its front instead of green blinky.

Pulled the power to it, then restarted, and now its online again....for now.

This is how it acted before.

So, now, THAT camera is back.....but the OTHER 5222L that has been working fine, is NOW disconnected from DVC AND MDL, and the 933L that was working great is now out as well.   I had to reboot it and plug a cable into it to get it back on MDL, but it is still not connecting to DVC....even with the cable plugged in.

I can see the 933L on MDL (while connected via cable) but I CANNOT access it via browser at the same IP it has had all along -- when I plugged it in DHSCP changed it to a different one.  SO I changed it back and made it static....and disconnected the cable, and it was still there.

Ok, so I went ahead and got access to all 4 cameras, set them all to static Ip addres, turned on UPnP and UPnP Port Forwarding on all 4.   They are all running on DCAM, all accessible by IP on the consol,...worked fine......played with the port setting for one of the 933L cams,  and NOW, the two 933L cameras are showing red Xs on MDL.

Soooooooooo...thinking I screwed up the one camera by tinkering with the port setting, I reset it.....or so I think I did....reran the setup software for it.....was successful, with MDL on the PC saying it sees the one camera but not the other.....I got out for 20 minutes....come back...and ALL 4 cameras are now disconnected on DVC...on the MDL app, the 5222L cams show connected but will not let you connect to them...the 933L cams show red Xs.

This is insanity. WHAT AM I DOING WRONG!!!!!!!!!!!!!!!!!!!!!

[FurryNutz]

v4 of DVC is not currently supported in the NA(USA) region, Lets load up v3 and see how it goes: http://forums.dlink.com/index.php?topic=63729.0

Fully uninstall v4 before installing v3.

[shadango]

v4 of DVC is not currently supported in the NA(USA) region, Lets load up v3 and see how it goes: http://forums.dlink.com/index.php?topic=63729.0

Fully uninstall v4 before installing v3.

First off, the version I am running is what the DLink site gave me--- where would I find the older version?

But, that is not the extent of the issue --- the cameras have all also become unreachable via typing in their IP, even the one that shows as connected in my router (the others do not) and only ONE is shown as online on my MDL app....the others show red Xs.....al even when connected to the LAN via a cable I cannot get them to connect.  The ydo show green steady lights.

When this happened to the last 933L, Dlink walked me througgh multiple attempts to reconnect and then ended up telling me to exchange the camera.

How do ALL 4 CAMERAS, that were working fine, more or less, suddenly go bad, in the same hour?

I contemplated buying a brand new noncable company wireless router and modem (I currently rent their) but I am skeptical at this point that its a modem or router issue. 

Have power cycled everything...even spent an hour with the cable company on the phone and they reset my modem and router etc......everything else wireless in my house works fine.....just the DLink cams are problematic.

The whole idea behind my trying these DLink cams was to avoid the long hours and hassle involved in running wiring for cameras.  I have spent hours and hours and hours of time tinkering, and back to where I started.

I feel very defeated.  The return window for the first ourchase that started all this is up in a week and I have to decide whether to return all the cameras and forget it or find a solution that STAYS working.

[FurryNutz]

Posted in the link I gave you...

What link did you find v4?

[shadango]

Posted in the link I gave you...

What link did you find v4?

I had actually clicked on a link in another message thread....I didnt realize it was for a UK version.....

[FurryNutz]

 

[shadango]

That all said, the DViewCam software likely has little to do with the cameras dropping of of MyDlink and being unavailable on my network via browser, right?

[FurryNutz]

Would either be a wifi connection issue between camera and router or a MDL service issue.

[shadango]

Would either be a wifi connection issue between camera and router or a MDL service issue.

When I got home today I saw that one camera was showing up as one IP address  (10.0.0.09) on the router but could be accessed if I used 10.0.0.5

NO idea why so I called the cable company to ask.....their script-readers could only reset my modem again.

For whatever reason though, once everything was up again I was able to get into one camera...so I decided to use my video edit computer (windows 10) to try and see if things would run any better...I eventually got all the cameras back online...changed back to DHCP and used the factory settings for most things.......so, with the 4 cams running on mydlink on the second computer AND on the android MDL app, I got brave and loaded the version of DCAM you suggested.  AT first it ran great....all 4 cams hummed along nicely.....

But within an hour, one camera (my orignal 522LB1) started dropping out again.....I am using the bitrate labels on the display so I can see it......the other three cams were running nice and fast and consistent, between 1500 and 2000k.... this one was runing at 476, then 0 , then 675, then 0 etc and would eventually drop out to black for several seconds....eventually reconnect and run 476, 0 , 675, 0, 476, etc and then drop out again.....

One of the 933L cams also started doing this, and did it for a half hour or so, but then came back and is steady right now

The 933 cams are telling me that the network is at 100% signal......and one of those are in a room next door to the one having the issues right now (the 5222 in my livingroom).....

I have the extenders turned on on boith of the 933Ls.....

The only thing I cant really do is run an actual ethernet cable to the livingroom camera to see if the issue is wireless or not.....

I contnue to be at a loss as to why this is so goofy....

As an aside, how does "QOS" work?  I have tried "0",   "1" , "10" and higher but seem to see no difference in performance...

As a last ditch, I tried moving the antenna on the ceiling mounted livingroom cam.

That knocked it off the network altogether......tried pinging it and got 75% loss.

Soooooooooooo maybe THAT one is a wireless reception issue, but that makes no sense......one of the 933L cams are in a room further away from that one and has strong signal though Iam not sure if it is pulling signal from the router in the basement level or from the extender on the other 933 in the garage even further away but on the same level as the basement.

Finally, unplugged and replugged in the livingroom camera......after startup it is cooking at a nice steady 1600-2000k stream.......and I did nothing.

But I know it will start to bog down and die again.

If it were solely a WIFI issue, it shouldnt come back so strong right?

I guess one option would be to run an ethernet cable directt o it and see what happens......but then what is the point of having a wireless camera......<sigh>

WOndering if the DCS5222 will work with a NVR style system of another brand.  I was rthinking I could return the 933 cams and get a whole new cabled NVR system....but am stuck with the 5222 because it can no longer be returned.

So unhappy and defeated.