D-Link Forums
The Graveyard - Products No Longer Supported => Network and WIreless Adapters => DWA-552 => Topic started by: michel on November 30, 2008, 05:46:22 AM
-
Hi!
The DWA-552 driver is creating interuptions in processing as demonstrated by "DPC Latency Checker" available here: http://www.thesycon.de/eng/free_download.shtml
These interuptions are most noticeable in audio processing where the audio will glitch every 60 seconds for 1 second...
I must disable the driver when recording or listening to music.
Is there any progress on a fix for this or is this a "normal" problem with D-Link network driver ?
Thanks,
Michel
-
michel,
What driver version are you running? And what level of encryption are you using?
-
Yeah same here. :(
I'm using WPA2 with AES only. Driver is 7.4.2.75 which appears to be latest. Running WinXP Pro. SP3 x86.
I tested this by first running program for a few minutes and indeed every so often it hiccups for a few seconds. Did this for 10 minutes now and hiccups every time.
Then I disabled DWA-522 via device manager and then ran test again for a few minutes and not a single hiccup. Did this 15 minutes now, and no hiccups.
Using Process Explorer (PE: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx) I see that when it hiccups PE shows DPCs are using more CPU then normal, around 2% CPU usage, instead of 0.77 on average.
So indeed it looks like the program is correct, that the driver is causing the issue. When driver is disabled PE shows that DPCs never go higher than 0.77 CPU usage.
-
also here http://www.dslreports.com/forum/r21512191-Re-Help-Me-Adapter-driver-behavior-causes-audio-interuptions
-
Another tool, but this time directly from Microsoft:
http://www.microsoft.com/whdc/DevTools/tools/RATT.mspx
Log files are stored at %windir%\system32\LogFiles\RATTV3 .
Not really sure what I should be looking for since dlink driver never seems to be listed, even after an hour. Perhaps unknown, which in that case, tool is useless for this purpose it seems.
-
Hi,
I updated driver (dwa552_drivers_140b09.zip) and firmware (dir655_firmware_121.zip).
The behavior has been there for all previous versions also for the past year...
This is what it looks like in Latency Checker:
(http://mpoirier.net/latency.JPG)
Michel
-
Also, happens with Windows Vista SP1 x86.
-
Is this being looked into? Really would like to see this fixed.
It's very annoying. Even worse on Vista SP1. Listening to online radio hiccups every few minutes, thankfully for less than a second but pretty darn annoying.
-
Hi!
The DWA-552 driver is creating interuptions in processing as demonstrated by "DPC Latency Checker" available here: http://www.thesycon.de/eng/free_download.shtml
These interuptions are most noticeable in audio processing where the audio will glitch every 60 seconds for 1 second...
I must disable the driver when recording or listening to music.
Is there any progress on a fix for this or is this a "normal" problem with D-Link network driver ?
Thanks,
Michel
I have the exact same problem (I'm on Windows Vista Home - 32 Bit.) But when I start up my computer with XP (dual boot machine) it works fine. This is a major pain. I may end up trying another adapter soon if I can't figure out how to fix it.
I've read that installing the XP driver (1.11) will fix the problem but I haven't been able to figure out how to use that driver as Vista seems to refuse to use it (it tells me it already has the best driver) - I tried deleting everything and starting over again but somehow it would go back to the old (new) driver again.
At this point I've probably wasted 10 hours with this problem so I'm about to give up. I would buy another wireless adapter if I could KNOW It would work well with Vista 32 bit. Can anyone tell me of such an adapter? USB or PCI - I don't care. I just want it to work without screwing up my audio.
-
Just as bad with 1.00, 1.11, 1.20, 1.30, 4.10, and 7.4.2.75 from windows update.
Tried with both XP and Vista drivers.
That's all of them I can find. So it seems there has been this issue since day 1. :(
This is crazy and at the point I want my money back. I can't even watch a 3 minute video on youtube without sound hiccups.
If I try and play a game it's even worse. More like every minute the game just freezes for about 2 seconds and then continues.
And I get random lag while using Windows every so often caused by this driver. Does not matter what I'm doing, some times I'm just reading a page and I notice CPU jumps to 100% for a second and then goes back to 0%. If I disable driver this never happens.
So I'm 100% sure that it is the driver and at least three of us are having this problem. :'(
Look what happens if you disable the radio in older drivers:
(http://img442.imageshack.us/img442/2043/radiooffue6.th.png) (http://img442.imageshack.us/my.php?image=radiooffue6.png)
wtf!!
This [exploitive deleted]. Please fix!!!!
-
I agree with you war59312. DLink needs to do something about this problem. It's ridiculous. I bought this because I thought it was a high end piece of equipment. I wanted good performance and I paid for it. Instead I got something that doesn't work properly.
-
Indeed, pretty sad. :(
And to make matters even worse from time to time I have to disable the adapter and re-enable because it says that the wireless key is bad when of course it is not.
(http://img167.imageshack.us/img167/1161/wirelesskeyvg4.th.png) (http://img167.imageshack.us/my.php?image=wirelesskeyvg4.png)
Here is what I see in even viewer:
Helper Class (L2Sec Helper Class) Event:
For complete information about this session see the Wireless Diagnostic Informational Event.
Helper Class: Layer2 Security
Initialize Status: Success
Result of diagnosis: Problem found
Root cause:
Windows cannot connect to "Will"
The wireless network security key is not correct.
Detailed root cause:
Layer 2 security key exchange using user-supplied key did not generate unicast keys before timeout
Repair option:
View wireless network security settings for "Will"
You can then type the correct wireless network security key.
Information for connection being diagnosed
Interface GUID: {93a68533-99a7-4723-ae9a-c5afbe049cf9}
Interface name: D-Link DWA-552 XtremeN Desktop Adapter #3
Interface type: Native WiFi
Profile: Will
SSID: Will
SSID length: 4
Connection mode: Infra
Security enabled: Yes
Connection ID: 49
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Yes
Pre-Association and association status: Success
Security and Authentication:
Configured security type: Robust Secure Network (RSN / WPA2) for independent networks
Configured Encryption type: CCMP (AES)
Security connect status: Fail 0x00048005
Number of security packets received: 0
Number of security packets sent: 0
802.1X protocol: No
Key exchange initiated: Yes
Unicast keys received: No
Multicast keys received: No
Event Verbosity:0
I see this error logged 10 times in a row in the event viewer when ever the driver fails:
TCP/IP failed to establish an outgoing connection because the selected local endpoint was recently used to connect to the same remote endpoint. This error typically occurs when outgoing connections are opened and closed at a high rate, causing all available local ports to be used and forcing TCP/IP to reuse a local port for an outgoing connection. To minimize the risk of data corruption, the TCP/IP standard requires a minimum time period to elapse between successive connections from a given local endpoint to a given remote endpoint.
Router log shows like 100:
Wireless system with MAC address 00 disconnected for reason: Received Deauthentication.
Update: Has happened now 10 times since I made this post. Pretty lame!
Update 2: I have enabled "Enable Multicast Streams" on /Advanced/Network.shtml to see if it makes any difference.
I have also set:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{93A68533-99A7-4723-AE9A-C5AFBE049CF9}]
"DhcpConnForceBroadcastFlag"=dword:00000000
DhcpConnForceBroadcastFlag was set to 1. Hope this fixes the disconnection problem at least.
Update 3: Nope, no difference. Still disconnecting. :(
When it comes back up now it's an Unidentified network and file sharing does not work. :( But at least I can still browse, check email, etc. Update: Some times it is unidentified network and some times it comes back correctly.
(http://img153.imageshack.us/img153/4725/wireless1dm7.th.png) (http://img153.imageshack.us/my.php?image=wireless1dm7.png)
(http://img153.imageshack.us/img153/1851/wireless2dw2.th.png) (http://img153.imageshack.us/my.php?image=wireless2dw2.png)
Update: O.K to fix file sharing I just have to disconnect for a second time and re-connect. Oddly takes twice as long as usual.
I just can't believe how darn buggy this adapter is because of the driver.
Even crazier that it got certified (click on image to see Microsoft cert page for this product):
(http://aeos.microsoft.com/IHandler/ImageHandler.ashx?imageId=6916A79F-5155-43DF-82F6-DB28F918D104&size=2) (http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=D-Link%20Xtreme%20N%20Desktop%20Adapter%20DWA-552%20-%20network%20adapter&v=D-Link&uid=&pf=0&pi=4&c=Networking&sc=Wireless%20Network%20Cards&os=32-bit)
Perhaps if Microsoft looks into this and removes the cert then perhaps dlink will notice?
So please click on the "Report a compatibility issue" link on the page above (click on the image of the product) and report this to Microsoft. Thanks!
-
Found a newer driver (7.6.0.154, dated 6/30/2008), checking it out now:
http://www.atheros.cz/
It's the AR5008.
Update: Still causes DPC issue. :(
Update 2: Sweet, even newer driver (7.6.1.162, dated 11/4/2008), doubt any improvement though:
http://www.station-drivers.com/page/atheros.htm
Update 3: Nope, still DPC issues. I just hope the disconnect issues are fixed..
No more disconnect issue. :) Not a single disconnect since installing. Finally!
-
Try to find a registry cleaning utility online that you're comfortable with using, Uninstall the driver and D-Link utility (if you have this installed) clean your registry, re-install the latest driver only and use windows to connect to an SSID and try testing again..
-
Hi war59312,
Based upon Ru-Fi-Oh recommendation of using a Registry Cleaner, check out TuneUp Utilities 2009 version at
http://www.tune-up.com/products/tuneup-utilities/ (http://www.tune-up.com/products/tuneup-utilities/)
They have a Full 30-Day Trial version of the program that you can download and try. It includes a TuneUp Registry Cleaner.
Any changes can be reversed.
-
war59312 is your vista SP1?
-
Hi,
Thank you both for taking interest... Hope you all had a wonder Christmas!
On to the problem..
Yes I'm running Vista SP1 x86. Just installed a few days ago.
I installed the driver for this card and Windows Updates. Game I'm playing (urbanterror.net) with driver disabled, no lag. Driver enabled, freezes every few minutes. Worst of the bunch when it comes to freezing.
Also, I have COD4, COD5, Crysis, Far Cry 2, Need For Speed Under Cover, Bio Shock, Enemy Territory QUAKE Wars, Need For Speed Carbon, and THE CLUB installed.
They all freeze from time to time when the driver is enabled. If driver is disabled they "never" freeze.
Registry cleaners do more damage than good. I prefer manually via regedit. I already did that when I removed all the drivers. I've tested every single one I could find.
Anyhow, after installing driver (7.6.1.162, dated 11/4/2008) I am no longer having any disconnection problems. At least so far. I had completely removed all previous drivers (including via regedit), then I rebooted PC and router after installing.
But it's been over 24 hours now. Would not even last, but a few hours before so it's looking good. No errors logged in router log nor in windows event viewer.
Perhaps this driver should be listed on the d-link drivers download page:
http://www.dlink.com/products/support.asp?pid=531&sec=0#drivers
But even this newer driver still causes the DPC issue. :(
Update (jan 1st 09 4:12am - whoo its late hehe..):
Still not a a single disconnect, so looks like this driver is the best yet.
-
>:(
I purchased this card about 2 weeks ago and have been struggling with this very problem ever since. I've tried updating the drivers, cleaning reg etc. The card connects with no issues, but staying connected is another matter, and the frequent interupts make using the computer unusable. Just sitting at the desktop with nothing running and using the DPC checker posted earlier in this thread, you can see huge spikes in the DPC checker.
disable the network card, and all is once again well with the world..
WinXP SP3
-
Yeah this card needs to be pulled off the market and we need to be refunded our $ plus shipping.
Since I doubt we will see a new driver fixing this issue any time soon.
Seeing as this appears to have been a problem from the very start, for at least two years, or at least from 10/12/2006. Cant believe this!! Crazy!
Update: This is my personal opinion at this time, not a matter of fact.
-
Yeah this card needs to be pulled off the market and we need to be refunded our $ plus shipping.
Since I doubt we will see a new driver fixing this issue any time soon.
Seeing as this appears to have been a problem from the very start, for at least two years, or at least from 10/12/2006. Cant believe this!! Crazy!
Hi war59312,
I would not say that this card needs to be pulled off the market at all. I installed this card on an Axper Motherboard and I only installed the drivers for the card and use Network Magic's Wireless Network Manager to manage the Adapter and connection and I have not experienced disconnections at all, traceable back to the card.
The Drivers are provided by D-Link. Driver Date is 7/23/3007 and Driver Version is 6.0.3.107.
And I took a tip from Lycan to use Static IP Addresses on the Router. Works great.
Question: Are you running Anti-Virus protection or Anti-Spyware Protection on this computer?
-
No, as I said, new install of Windows Vista x86 SP1.
Only software I have installed to date are games, the driver for the card, and Office 2003 SP3.
And yes I too am using Static IP via router and even on PCs itself.
Anyhow, so you ran the DPC app and have no problem?
I can't even get Network Magic's Wireless Network Manager to work, never runs. It tires to and then just crashes. Nothing logged in event viewer. It simply fails to even start correctly.
I see the exe in task manage for about 2 seconds before it just quits. Even see the system tray icon (notification area icon) flash and then vanish..
-
I am having many of the same problems you guys have described. I have lurked for several days and tried many of the suggested fixes (drivers only, DIR-655 tweaks).
I discovered this evening via Process Explorer that about 90% of my CPU is dedicated to Remote Procedure Calls and Interrupts. It's no wonder there's some latency with music files and everything else for that matter. It all goes away when I uninstall the 552. It drops dramatically whenever the connection is lost.
I'm running an old P4 Dell XPS with XP Pro SP3. My driver is the Atheros 7.4.2.75 dated 1/17/08.
-
Has anyone tried uninstalling the drivers altogethers and let VISTA install it's own driver?
-
No, as I said, new install of Windows Vista x86 SP1.
Only software I have installed to date are games, the driver for the card, and Office 2003 SP3.
And yes I too am using Static IP via router and even on PCs itself.
Anyhow, so you ran the DPC app and have no problem?
I can't even get Network Magic's Wireless Network Manager to work, never runs. It tires to and then just crashes. Nothing logged in event viewer. It simply fails to even start correctly.
I see the exe in task manage for about 2 seconds before it just quits. Even see the system tray icon (notification area icon) flash and then vanish..
Hi war59312,
How does one use Static IP Address on the PCs itself? I thought you can only assign Static IP Addresses from the Router, not the PC.
What version of Network Magic are you using? I am using version 5.1.8345.0-beta right now.
Where is the DPC application to run? Where is it found?
-
Has anyone tried uninstalling the drivers altogethers and let VISTA install it's own driver?
Yes, it simply downloads the same driver it always does via Windows Update.
Which is driver 7.4.2.75. Which causes the card to drop all the time and it too causes the darn DPC issue.
Hi war59312,
How does one use Static IP Address on the PCs itself? I thought you can only assign Static IP Addresses from the Router, not the PC.
What version of Network Magic are you using? I am using version 5.1.8345.0-beta right now.
Where is the DPC application to run? Where is it found?
Very first post in this topic tells you to get the DPC app. here: http://www.thesycon.de/eng/free_download.shtml .
Assigning static IP on the PC itself is the same as its been since pre. Win2K:
http://www.trainsignaltraining.com/windows-vista-ip-addressing/2006-11-15/
I don't recall if I was using 5.1.8345.0-beta of network magic or not. Was whatever I could find at the time so probably. Not worried about that now since I know it's a driver problem and not the connection software (or windows zero config / wireless auto config).
-
These interuptions are most noticeable in audio processing where the audio will glitch every 60 seconds for 1 second...
Another one here with the same issue.
It's a new system with Vista 32 H.P.; didn't come with the DWA-552, I purchased and installed that the same day I setup the system and installed the OS (fresh install). I have another system (XP) with the same card and never had any problems.
But I'm not having any connection issues as war59312 is having. Connecting is fine. I just have the 60 second interval sound glitch for about a second or two (pops and lags). I noticed last night in Task Manager that the CPU Process % will spike from 0% to 9-10% exactly every 60 seconds.
I have the A1 adapter; F/W Ver. 1.40 with Drivers 7.4.2.75 installed.
Updated Realtek (onboard) audio drivers to latest yesterday.
I've seen various "solutions" via Google searches - from disabling Enhancements in Sound Properties (this is a known fix for Media Player issues and has worked for some but not all folks with similar wireless card problems) - to shutting off WLANSVC either by command line or through the registry. Those are nice, but just workarounds to a bigger issue.
Happens on audio mp3 files (both WMP and VLC media player) and while playing games.
Still looking for any solutions because this is really annoying.
-
Hey guy's.. I've been running tests myself and even downloaded the DPC app.. I'm using a couple old machines running XP SP3. Ido notice the spikes in the app but don't notice any audio chops or video lag. Can you all that are having issues PM me with your system info and what sites you're going to that are causing these issues so I can try to replicate myself. Only test I did was youtube random videos to check out video and audio. I even notice if I send a constant ping to google.com the spikes will show as well but don't notice any lag..
-
PM sent.
-
Got it.. Thanks Missing D-Link.. The rest of you having this issue.. please PM me your system info, links you're visiting and whatever else you're doing which causes these issues.
-
I am also having some issues with my new Dell 32-bit Vista machine. It works well with Vista (when it works), but it drops a lot. When I try to reconnect to a wireless network, it shows that there are none. When I restart the machine, this usually solves it, until it happens again.
I did not use the setup disk to install the drivers, as it always showed there was an error. I let Vista find the drivers itself from the disk.
-
Re: The 60 second latency issue
Just to update what I've tried from sources I've read about from Google searching the issue:
* Downloaded and ran WLAN Optimizer, which initially looked like it had improved the spike cycle of once every minute. But that's after I exited the program, restarted the system and then launched it again. With it running, I ran various stop and start tests with the DPC Latency Checker and it appeared as if it would only spike once every 3-5 minutes and even went as long as 9 minutes one test without a spike (by the way, my spikes hit around 3000 on the scale). Unfortunately, after a couple more system reboots, the effectiveness of the program showed to be irregular and eventually wasn't effective at all as spikes went back to being more within the minute or two range.
* Downloaded and ran Vista Anti-Lag, which never worked from the start. Don't waste your time.
I've read some threads on the problem through repeated Google searches, and it seems the problem isn't limited to D-Link cards as some have reported the lag issue with just about every wireless card on the market; some are fixed by the apps above (or, perhaps, they think it fixed the problem) and some have done other "countermeasures" such as turning off the 802.11a radio band in the properties of their wireless card. Others have simply given up and gone to wired connections, which obviously eliminates the problem and it's not something I've ruled out if I can't figure something out soon.
One thing I've considered that hasn't been talked about much is the PCI bus latency settings in BIOS. Mine is currently set to 64 and I read somewhere that Vista adjusts those to it's own settings somewhere, and there's a program called PCI Latency Tool that might help.
If I think of anything else or find a solution, I'll post it.
-
By the way, the "Scan Valid Interval" option in the advanced options for this device in the vista device manager seems to be directly related to these severe DPC latencies.
But even when it's not "scanning", the DPC times aren't great. I'm sorry but this driver is absolutely horrible. D-Link really needs to get on Atheros's ass and get them to code a decent driver.
-
PM sent, sorry forgot the subject, but did not want to spam you.
New driver out today on Windows Update:
(http://img301.imageshack.us/img301/5039/newbh2.th.png) (http://img301.imageshack.us/my.php?image=newbh2.png)
Old latest driver was:
(http://img301.imageshack.us/img301/2631/dwa552driversa2.th.jpg) (http://img301.imageshack.us/my.php?image=dwa552driversa2.jpg)
Of course, still has DPC and PING problems.
-
*********UPDATE**********
The PM group for this product has been informed of this issue and they currently have an engineer working on it tyring to see if this can be replicated. We do not have an ETA on when there will be an update so at the moment we will have to sit tight.
Any info I can get from you all that are experiencing this issue please PM me. The more info the better (e.g system info/specs..) the whole nine yards, so I can document the issues.
Thank you
-Ru-Fi-Oh
-
*********UPDATE**********
The PM group for this product has been informed of this issue and they currently have an engineer working on it tyring to see if this can be replicated. We do not have an ETA on when there will be an update so at the moment we will have to sit tight.
Any info I can get from you all that are experiencing this issue please PM me. The more info the better (e.g system info/specs..) the whole nine yards, so I can document the issues.
Thank you
-Ru-Fi-Oh
Hi Ru-Fi-Oh,
Check your E-mail. Driver Interruptions or Latency does not come from the D-Link Card or its drivers. It fact, disabling the Adapter, just masks the problem.
The true cause of the problem is Network Monitoring Software, like Vista's or Network Magic's Platform Service.
Anti-Virus background scanning does not come into play. When you boot up the computer and have Network Hard Drives attaching to the computer, there is a slowdown, but only while Drives are attached to the operating system for use. After the drives are attached, they just sit there and cause no problems.
Now, I don't have Vista, I have Windows XP Home Edition Service Pack 3 and Windows 7 Ultimate 32-bit Beta Version installed on the computer that has the DWA-552 D-Link Wireless Card Adapter.
I disabled the Pure Networks Platform Service and the Latency Output turned green.
The problem is Network Monitoring Software.
This is probably why your Engineers could not replicate the problem. They need to test in the Vista Operating System, Windows 7 or install Network Magic in Windows XP operating system to verify my findings.
-
Incorrect.
We are able to replicate the issue with a Xp machine with "lower" then average specs. The services you refer only further agitate the issue.
An adapters driver and it's subsequent IRQ/DMA assignment by the machine also seems to have an effect to some degree. Ru-Fi-Oh and I are working to pin point the situation further.
-
Ru-Fi-Oh and I are working to pin point the situation further.
Good to hear. Glad to hear you guys are still on it.
It's interesting that you mention a possible IRQ/DMA assignment issue. I recall a time years ago when I had a similar issue with a Pentium 100 system I built and a Gravis Ultrasound sound card. The problem was identical with the "glitch", but didn't have it in the 60 second interval timing like this particular problem. If I remember right, it was just a case of reassigning an IRQ in a cfg file.
But that was with the ancient limitation of IRQ assignments from a ways back.
Hopefully you guys find out it's just something driver related and Atheros can provide a fix.
-
Excellent, glad Dlink has been able to replicate..
Thanks for trying to get it fixed in timely manner.
-
The real problem isn't that we can't replicate it, it's that we have no idea whats really causing it. I mean I can take educated jabs at the problem, (i have a fairly good and long background with PC's and their hardware makeups) but without the ability for us to look at the code itself we're never gunna know whats wrong.
I'm leaning towards an issue with the core driver from Atheros, since the windows updated driver exhibits the same behavior. Problem is Atheros doesn't see an issue. Short of shipping them our PC, the best I can do is hammer them over the head with failure reports and video/audio capture of the erratic behavior.
Ru-Fi-Oh and I will do our best to ensure every effort is made to correct this problem.
-
The real problem isn't that we can't replicate it, it's that we have no idea whats really causing it. I mean I can take educated jabs at the problem, (i have a fairly good and long background with PC's and their hardware makeups) but without the ability for us to look at the code itself we're never gunna know whats wrong.
I'm leaning towards an issue with the core driver from Atheros, since the windows updated driver exhibits the same behavior. Problem is Atheros doesn't see an issue. Short of shipping them our PC, the best I can do is hammer them over the head with failure reports and video/audio capture of the erratic behavior.
Ru-Fi-Oh and I will do our best to ensure every effort is made to correct this problem.
Hi Lycan,
Even though the Wireless Card of D-Link has a Atheros Chipset, does not D-Link write its own Drivers and firmware in-house rather than contract out?
Isn't Customer Service taking a beating, because D-Link has to rely on another company to fix?
Would not it be cheaper in the long run, to do it in-house?
I can't even get 300 Mbps connection in Windows 7 Ultimate 32-bit Beta operating system with this card, yet I can get 300 Mbps in Windows XP Home Edition Service Pack 3.
-
Hi Lycan,
Even though the Wireless Card of D-Link has a Atheros Chipset, does not D-Link write its own Drivers and firmware in-house rather than contract out?
Isn't Customer Service taking a beating, because D-Link has to rely on another company to fix?
Would not it be cheaper in the long run, to do it in-house?
I can't even get 300 Mbps connection in Windows 7 Ultimate 32-bit Beta operating system with this card, yet I can get 300 Mbps in Windows XP Home Edition Service Pack 3.
Our drivers are going to be based in the Atheros' driver.
-
Update...
Vista Windows Update had optional Atheros driver update 7.6.1.204 available for install.
Crossed fingers and installed.
Issue still exists.
That is all.
-
Indeed. :(
Confirming issue still exists on Vista SP1 x86.
-
I'm glad this is being worked on, I noticed the same thing. I am not sure what to do at this point other than wait and continue to use the defective product. Hopefully Atheros fixes it, I'm glad D-Link intends to try though.
-
Add me to the list of Vistax64 victims. I have been racking my brain with a new system build, blaming it on bad ATI drivers, sorry ATI. At least I know what the problem is and hopefully my 30 days hasn't lapsed and can return or exchange it. Only had to reinstall Vista 5 times in just a few days!! UGH!
-
Any news on this?
-
Yes.. I just received a driver from PM. testing it out as we speak. :o
-
Let me guess...
You're going to say that in the history of our modern age, there's never been a better driver written.
[/crosses fingers for the verdict]
-
haha.. I wish :D So I tested out the drivers and used the DPC checker and noticed some improvement. The spikes in DPC aren't as severe and the audio is clean.. however video is still a bit choppy. I sent in my feedback and hopefully we can work out the kinks.
-
Would like to get user feedback on the beta driver I posted.. Only if you're interested.
-
Just noticed u posted build 2 but your asking for build 5 feedback. Typo?
Will do, testing it now.. Nice to see downloading finished just over 1MB/s. That's more like it. ;)
-
Downloaded and installed "dwa552_drivers_150b02_beta.zip" and the DPC latency issue is still there.
-
I would like to note that my DWA-556 has the same behavior. Would this driver work with that card as well? The audio pops are kind of random, but every 60 seconds or so I get a DPC spike. If I disable the device in the device manager things are greatly improved. The problem is, I like my wireless connection ;).
-
Intelman - are you using Vista?
Just curious.
-
Would like to get user feedback on the beta driver I posted.. Only if you're interested.
Hi,
Being the original poster of this thread I am glad D-Link could finally reproduce and acknowledge the problem.
I am very interested to test your new driver ! But your website still only shows the old "4.10" one...
Where can I get the newer ones ?
I just bought a 18" long drill bit in preparation to setup my network "the good old wired way"... Maybe I can return it if this works correctly ?
Thanks,
Michel
-
http://forums.dlink.com/index.php?topic=4500.0
-
Thanks for the link !
This version, although far from perfect, seems better ! The interuptions have been reduced just enough so it does not disrupt MP3 playing in Media Player. Will have to test with my recording software ( Reaper ) but I find the level of interuption quite high and unsafe for audio recording.
Hopefully, this version being only Beta, the final version will be even better. The developpers are on the right track this time. Aim for <1000µs !
Here are my results both taken just before and after the install of the new driver:
Before:
(http://mpoirier.net/images/latency_before.JPG)
After:
(http://mpoirier.net/images/latency_after.JPG)
Thanks !
-
Hi All,
Everyone is posting pictures of the DPLLatency Checker V1.1.0 but hardly anyone mentions their operating system information.
But here is an Idea. Do a Full Screen Prt Scrn Snapshot. Include the DPL Latency Checker at the bottom above the TaskBar and open Task Manager. Click on Processes. Then double-click on CPU on the column header.
While the drivers have improved, there are also other programs running the background that are causing lagging also. Programs high in memory usage.
-
Hi,
It is well documented that if you disable the wireless driver ( you know how to do this right ? ) the red bars in DPL disappear instantly...
BTW, I run WinXP SP3...
-
Hi,
It is well documented that if you disable the wireless driver ( you know how to do this right ? ) the red bars in DPL disappear instantly...
BTW, I run WinXP SP3...
Hi michel,
If you disable the wireless driver, all communications stop, inbound and outbound communications to other programs as well. Cisco's Speed Meter Pro is causing spikes, as well as the installation of Updates to your Anti-Virus programs.
BTW, I never heard of WinXP SP3. I run Windows XP Home Edition Service Pack 3.
-
Hey guys, just thought I'd share my DPC interruption experience (and fix) with a similar issue, albeit a different adapter (D-Link DWA-130). Basically, it appears that the problem is related to the use of Wireless Zero Config and D-Link's drivers. If you disable Wireless Zero Config you don't have any issues, but then you get screwed and lose connection. The DPC interruptions immediately go away when you disable Zero Config.
The fix: If you download the latest drivers and let the D-Link utility manage your wireless connection the problem goes away completely. Now, personally I think this is BS because I loathe having to run manufacturer software on my machine when the OS is perfectly capable of doing the tasks they are trying to accomplish - However, in this situation it definitely resolves the issue. If you have more than one wireless adapter/manufacturer things get tricky, so D-Link still needs to fix this.
Another note: I've noticed a wild variation of link speeds by using Windows' Wireless Zero Config utility, however when you use D-Link's manager software it has really helped keep me at maximum speed. Whether they are just not reporting the numbers as accurately as Windows is another issue, but at least it looks like it's working better ;)
-D
-
Hi michel,
If you disable the wireless driver, all communications stop, inbound and outbound communications to other programs as well. Cisco's Speed Meter Pro is causing spikes, as well as the installation of Updates to your Anti-Virus programs.
BTW, I never heard of WinXP SP3. I run Windows XP Home Edition Service Pack 3.
Hi !
Yes, obviously disabling the Wireless disconnects your computer from the network.
Unfortunately, even if the problem is less apparent now listening to MP3s with Media Player, that's what I still have to do with the latest beta driver when I want to record music with Reaper...
...
The fix: If you download the latest drivers and let the D-Link utility manage your wireless connection the problem goes away completely.
...
And unlike the previous poster, the problem is still there with both the D-Link Manager and Windows Wireless...
PS: WinXP SP3 = Windows XP Pro Service Pack 3
Michel
-
I also have this same problem. Only difference is I am using the DWA-542. To add more consistency I have two 542s on two separate systems, and they both cause this problem. One system has a chaintech 7njl6 motherboard and an AMD Sem**** 2500. The other has ABIT KN8 SLI mb with AMD Athlon 64 X2 4200. Both computers worked fine when I had linksys wireless g routers. So the real similarity I see is that both are using AMD chips. No idea if that could have anything to do with it.
I switched over to the wireless n for a little more range, which it did accomplish, but now I can't play any mp3s, or any video without is skipping or slowing down like everyone else has mentioned.
I also noted that if I used wireless security, I would lose my connection to my router and the pc wouldn't reconnect on its own (using windows or the dlink app). Disabling wireless security it has no issues with reconnecting.
I hate that it took me so long to figure out it was the wireless cards... Now I'm stuck with two dlink adapters and the stupid dlink N router that probably won't work with other companies wireless N since the standard wasn't really set when I bought it.
-
Still no new driver to fix this um? :(
-
Obviously, they are not going to fix this.
Too bad this feature was not listed on the box !
I am routing wires throught the house. That will WORK and it is SECURE...
-
Hello, I use the DWA-552 with windows vista 64bit. My router is a DIR 625 rev A. The rest of my comp specs are Q9550, P5K-E mobo, 6gb ram and a 4870x2. With the DPC latency checker, I bounce from the greens to about 4000. Once I disable the wireless network adapter, the problem is gone and remains in the greens. Also, 1/2 the time when I boot up the network adapter refuses to connect to the network (although it sees it), but by forcing it to connect 2-3 times it eventually does. Needless to say I am quite disappointed, I had to get rid of my DWA-142 which did a great job in Xp 32 (because D-link doesn't and has no intention of releasing 64bit drivers) And now I purchase a card "compatible" with Vista 64bit which refuses to connect half the time and creates huge spikes in DPC latency. I use to be able to watch my slingbox at rates of 5000-5500 Kbps with no hiccups or problems. Now I have to bring it down to rates of about 3000 to not have any hiccups.
-
Is this issue still being looked at? Any word on the release date of another set of drivers?
-
Just use Atheros drivers instead.
-
New driver, Version 7.7.0.231 found on http://www.station-drivers.com/page/atheros.htm .
Search for AR5008 for correct driver. Notice there is now a Windows 7 driver too. :)
Version 7.6.1.204 is still the latest driver offered by Windows Update.
Sadly, this newer driver still has this major DPC problem.
Looks like it's never going to be fixed. :'(
-
New driver, Version 7.7.0.233 found on http://www.station-drivers.com/page/atheros.htm .
Search for AR5008 for correct driver. Notice there is now a Windows 7 driver too. :)
Version 7.6.1.204 is still the latest driver offered by Windows Update.
Sadly, this newer driver still has this major DPC problem.
Looks like it's never going to be fixed. :'(
its not 7.7.0.233, its 7.7.0.231
Here is a better place to get latest Atheros drivers.
http://www.laptopvideo2go.com/forum/index.php?s=48639214d38184a32d7491760ffd4093&showforum=128
-
Still has same issues with version 8.0.0.144.
This is just sad!! :(
-
Still broke with version 8.0.0.171.
Guess this is never going to be fixed!! :(
-
Windows XP SP3, here.
I just started having these problems the moment I updated to the newest driver available on the website. I had updated multiple pieces of hardware at the same time, audio card, graphics card, chipset drivers, and of course, this D-Link DWA-552 wireless card.
I listen to music every night, and I noticed it was the wireless card purely by having all of the lights off while my computer was playing music. Whenever the lag happened, the blinking light on the back of the wireless card would pause for the duration of the interruption, and then resume.
Thing is, everything got interrupted when this happened. The mouse would freeze, music, everything. Not only that, but the wireless connection dropped consistently (even during periods without this lag across the computer).
I reformatted my computer. Not only did I reformat, but I tried installing the new drivers the first moment I could, just to see if the reformat would validate the drivers or something. BAD idea. This problem happened the moment I installed them. Mind you, this was the only driver I installed. Not even my Logitech Trackball was installed when I installed the new drivers. And this was on SP1.
So, what I did (and I'm not sure if this fix will last once I do Windows Update) was uninstall the adapter, reboot, and put in the CD that came in the box. I went through the setup that way, (and I had my Device Manager open while I did this) and everything went fine. However, when trying to use Windows Zero Config, nothing would work. It was only once I unchecked "Allow Windows to manage wireless" did it start working again.
I double checked the driver info and it says the version I have installed is 6.0.1.175.
I am not going to update this any further. I refuse. This is terribly unprofessional coming from D-Link. About my situation, I also have a Thinkpad T60p with an Intel PRO/Wireless 3945ABG adapter. Haven't had a single problem with it. Works perfectly with Thinkpad Access Connections, Windows Zero Config, and the accompanying Intel software. Just perfectly. It's just not N capable.
:P
I paid 80$ or something for this thing and I expect it to work and not lag my ENTIRE computer up. What's with this, eh? And yes, I am expecting a NEW driver to fix the problems we've all been having.
-
I did not have ANY more problem since I installed a wire from my basement to my upstairs office.
It took a couple hours but in the end it's all worth it.
No more interuptions and my computer boots a LOT faster. ;D
-
Ouch. Expensive much? Did you get a refund for this card?
-
No refund, it took too long for me to realise it was not going to be fixed I guess. :-\
But I have a wireless system for sale real cheap... :D
-
Hi, I've recently bought the DWA-552, DWL-655 combo. I've found I have the same problem as most of you do. My sound after the installation would have popping and cracking noises at pretty standard intervals. I've nailed it down to the setting "Scan Valid Interval" Which basically means that within the set amount of seconds the device will look for new connections or see if the current connection is still there. Using DPC latency Checker, i was able to reproduce an interruption at exactly 20 seconds when Scan Valid Interval was set at 20.
This issue obviously is not isolated to this instance, as it seems there are other random activities which will cause interruptions (usually relating to scanning for new connections). However, because Scan Valid Interval happens at least once every 2 minutes (it will not let you set beyond 120 seconds) it becomes quite annoying.
I've tried different drivers, but to no avail until i stumbled upon modified Atheros drivers which allows you to edit ALL hidden settings...it can be found here:
http://forums.laptopvideo2go.com/topic/15297-atheros-modded-driver-for-windws-7-vista-and-winxp/
I've installed the v8.0.0.171 and turned BackgroundScan On/Off to OFF. It was considerably much better than previous drivers. No longer does the adapter scan for new connections. I rarely get interruptions if at all. And when I do a refresh in Network and Sharing Center in Windows for new connections the interruption is not as great as previous drivers.
I hope this helps other people.
-
shekers, indeed. Well, better than before.
But yeap every 2 minutes now like clock work. Still a lot of yellow on the graph but yea only red every 2 minutes.
-
Hello, we've opened another link on the forum talking to another issue with this driver, but I think they are related. Oddly enough, when I use my wireless card dwa-552 on an unsecured router it works fine no problems, when I use wpa2, it dies after a few moments and dies to the point where it actually loses the ability to detect ANY networks.. I'm using the latest windows 7 driver and have a P55 motherboard, 8gb of RAM and a core i7 2.8.
-
Still broke with v8.0.0.239 in case your wondering. :(
-
Still broke with v8.0.0.239 in case your wondering. :(
Hi war59312,
Question: Is your operating system Windows XP, Vista or Windows 7? Also what Anti-Virus package is installed?
In Windows XP Home Edition Service Pack 3 with Internet Explorer 8 and McAfee Total Protection installed, I can't watch even News Clips because of a McSvHost.Exe problem, which has got nothing to do with D-Link. This is my Wireless Computer with DWA-522 Installed with Drivers 1.50.
-
I have the problem with WinXP SP3, Vista SP2, and Win7.
It's the damn driver. No anti-virus. We know it's the driver because of the timeout value.
-
I have the problem with WinXP SP3, Vista SP2, and Win7.
It's the damn driver. No anti-virus. We know it's the driver because of the timeout value.
Hi War,
In Windows X Home Edition Service Pack 3, the Scan Valid Interval is set at 30 with no problems using 1.50 D-Link Drivers. I have Anti-Virus installed on my computers and when McSvHost.exe using the CPU, I have Video Playback issues. Without it running, I have no issues.
Using dpclat, I see major driver issues under Windows XP Home Edition Service Pack 3.
In Windows 7 Ultimate 32-Bit Release Candidate Version, using dpclat, no issues.
-
I have the card installed in my son's ASUS MB PC w/built in sound running XP sp3 and it caused all kinds of sound problems.
I went to Dlink's site and downloaded the latest driver which fixed all the problems.
Advise getting latest driver and you will love the speed you get. I have no connection problems or any other issues at all......excellent device.
-
well here we go... I just purchased the dwa-552 a few weeks ago, and couldn't for the life of me figure out why my audio all of a sudden started cutting out on me all the time. Then... viola, I stumbled upon this forum.
I am currently running: Windows XP Media Center Edition SP2 on an HP a1350n with an AMD Athlon 64x2 Dual core processor 4200+ 2.19Ghz / 4 gigs of ram.
I have downloaded the most up to date driver that i could find on the website. I even tried calling tech support... I shouldn't have wasted my time. I am using DPC LatencyChecker 1.2.0 and every 60 seconds, like clockwork, i get huge spikes up to about 6000. This DPC spike is causing my audio to distort and cut out. Other than that, this adapter works great, good connectivity and great speed. This problem however is very annoying. Looking back through this forum, I saw a few peeps working on a fix for it... any word on this? Tech support said that they were aware of this issue, and were working on it. The tech rep insisted that I try installing the adapter in another computer to see if it has the same effect. She then instructed me that if I did, that I just return the adapter to the store I purchased it at. You would think that if you pay upwards of 80 bux for something that it should work. Wishful thinking I guess.
Alright, I'm done ranting...So yeah, has anyone had any luck with this problem
-
You are fortunate that you are still in a refund window. Return this card ASAP!
-
return it I did... that was extremely frustrating. Oh well, what can ya do. Got a different wireless card and my system is running just fine again.
-
I solved the problem! Check out my solution here: http://forums.dlink.com/index.php?topic=11251.0
-
Um, no!! Flashing your router with DD-WRT does not fix this problem.
Especially when you can not run DD-WRT on your router like DIR-655.
After all you are missing with the router and not this card. This card is the problem, not whatever router your using. Has nothing to do with router!!
Running the latest driver makes no difference either.
As stated above the problem is with the driver, specifically the "Scan Valid Interval".
This card incorrectly scans for access points causing massive "DPC Latency" which result in high CPU usage for a second or two which causes real time audio and video to skip.
-
Um, no!! Flashing your router with DD-WRT does not fix this problem.
Especially when you can not run DD-WRT on your router like DIR-655.
After all you are missing with the router and not this card. This card is the problem, not whatever router your using. Has nothing to do with router!!
Running the latest driver makes no difference either.
As stated above the problem is with the driver, specifically the "Scan Valid Interval".
This card incorrectly scans for access points causing massive "DPC Latency" which result in high CPU usage for a second or two which causes real time audio and video to skip.
u mad I'm stylin on you?
-
THANK YOU SHEKERS-YOU MADE MY DAY!
To all
What is the right value for the "Scan Valid Interval"
And why in the advanced settings for the Atheros AR9285 wireless card with the modified 8.0.279 driver I can't choose at "Wireless Mode" pure 11N signal, only mixed ones (11na etc.). Which is the right value?
I want to set the 11n mode only, not mixed. And why there are three "11b only" values?
What did you set here guys?
Thank you
-
Been awhile since I posted on this, but thought I'd check out what the latest driver from Windows Update provided from Atheros. DL'd and installed it just a few minutes ago (ver. 9.1.0.100 - 5/28/10).
Checking it with DPCLat shows my 60 second spikes have gone down significantly.
I was originally spiking (a few months back) at around the 3-4000 range on the scale and now it stays within the yellow range of about 1700 to 1800 max. Plus, I've noticed I picked up a "notch" on wireless reception - going from "good" to "very good". But I'll have to watch that and see how consistent it is.
Don't know if you guys are having the same results. Hope so.
-
This card works fantastic from a brand new install of windows 7. Then between windows updates, software installation etc, the card goes to $**T.
I updated the driver to the latest Atheros v9.1.0.100 (http://files.laptopvideo2go.com/wlan/atheros_v9.1.0.100.exe) driver and this did not resolve the issue until......let me preface this with, I know this sounds whacky but it worked.
1. Install the latest software/driver from the dlink download page 1.60 is the latest.
2. Restart the pc.
3. Uninstall the software and driver (somewhere during the uninstall there is a check box to uninstall the driver)
4. Restart the pc again.
5. at this point the card should be dead and windows should not be able to reinstall the card even with the default drivers. Scan for hardware changes, It will prompt you for the folder to search in, use the extracted 9.1.0.100 Atheros folder and once its finished you should regain your wireless signal fast.
-
Feel like a late comer . Bought the card - installed in Win 7. Thought my sound card was issue. Discovered latency checker .
Latency issues - found out when I disabled card - they went away. Then found this forum too late .
I have what is listed as driver - 8.0.0.332
Looked at the Atheros site - not sure where to find later drivers ?
-
Feel like a late comer . Bought the card - installed in Win 7. Thought my sound card was issue. Discovered latency checker .
Latency issues - found out when I disabled card - they went away. Then found this forum too late .
I have what is listed as driver - 8.0.0.332
Looked at the Atheros site - not sure where to find later drivers ?
Hi TF,
When you disabled the Card, you stop all communication, not just the Card's communication.
Suggestion: Reformat and Reinstall Windows 7. Install the DWA-552 Card, before installing anything else. Install the latency checker and test. After you add into 7, check the latency after each change. I don't think that the DWA-552 Card itself in the problem. Test the different drivers, before installing your other programs.
-
Hi, had the same issue as everyone else using a Netgear WNDR3700. In a roundabout way, here's what worked for me.
Fresh install of Win 7 64. Worked fine with latest D-Link drivers until Win 7 updated itself. Card stopped working using WEP, WPA, WPA2-SPK or WPS. Tried various drivers, would work intermittently but couldn't get on the internet. Finally, resorted to unsecured network. Connected but at a very sluggish speed (though the network monitor said 300kbps). Reinstalled orignal Dlink drivers (V1.7?). Windows updated itself again with one of the updates being drivers for the DWA-552. Set my router to WPA2-SPK and connected using WPS PIN. Now super fast connection and stable for the last few days.
Hope this helps
-
Don't think I wil do a fresh install at this time -but if I did, would check latency at every step. For now I will disable the card whem recording audio. Where can the latest best drivers be found ?
Mine are:
athrx.sys 8.00.322 provider Athereos
vwifibus.sys 6.1.7600.16385 provider MS
-
Hi. I've found that DOWNGRADING to driver version 7.3.1.42 fixed this issue for me. Hope this helps.
-
Never tried to roll back driver - I just disable card when I use sonar x-1. An odd tweak to be doing in 2011. Will attach a pic of how wireless bandwith going to zero coincides with latency spike. (not quite sur how to do here - the attach image incon is giving an error message)
-
Hi everyone,
I hope this thread is still being monitored! I've had similar pop/click issues with my DWA-552 on Win7 Ultimate 64bit. I'm using a USB recording interface that my monitors are hooked up to. After some troubleshooting, I found that disabling the WiFi adapter cleared up all my DPC Latency issues.
I know many fixes have been suggested in this thread - I'm going to try using the latest modified Atheros driver (currently, I have the latest D-Link driver installed) and work my way backwards.
Just wanted to ask if people actually found some sort of resolutions for this problem.
-
Okay, probably my last post on this thread. Got my previous system (AMD 965 Vista 32 setup) working fine as stated in my last post. Have since upgraded to the system I have listed below using the same 552 card. Distinctive audio pops (latency) returned. First tried using latest drivers from D-Link off the website and 1) was getting the interval pop and also signal strength wasn't coming in as strong.
This evening D/L'ed drivers 9.2.0.113 from Atheros' site; uninstalled the D-Link stuff; rebooted; installed the Atheros driver and now show not only a stronger signal, but the audio pops have disappeared again.
All is well. :)
-
I an confirm this problem, and offer a possible solution (worked in my case). I was about ready to tear my hair out, and thought my Creative X-Fi Xtremegamer sound card was to blame, due to the overwhelming number of posts on various forums about the "popping/crackling" sound issues associated with the Creative line of products. Then, after careful consideration, I realized I had never had this problem before (before the installation of the DWA-552), and disabled it in the Device Manager. Bingo, no more problems.
After much investigation, and using the third party tool DPC Latency Checker, I discovered the exact nature of the problem: DPC dropouts, most likely due to the WPA-552 performing "periodical background scan activity for wireless networks," causing a hangup in the DPC queue (interrupting device drivers from communicating with the operating system). I found a third party program called WLAN Optimizer, which disables this background scanning behaviour, and solved my DPC latency issues; no more crackling, and audio playback is finally unmolested! Beauty!
Not to say that the blame needs to fall on D-Link, I think the issue may simply be that some systems have many/all of their PCI slots populated with devices, leading to a potential overcrowding of data streaming. My own system is dual SLI, in addition to the X-Fi sound card, and the WLAN card. Still not sure why disabling this single feature of the WLAN card solves the issue... Anyways, hopefully my discovery will help anybody else dealing with this headache.
Cheers!
-
I didn't read through all the pages until after posting and see there are already some other solutions out there. I guess WLAN Optimizer is just another way of achieving the same end of disabling the background scanning.